MJBizMag October 2020 - 108

QuestionoftheMonth | Product Makers and Retailers
By Omar Sacirbey
E
ach month we survey a group of cannabis executives and ask them an
industry-related question. We welcome your suggestions for topics. Email
us at magazine@mjbizdaily.com. Since this has been a tough year for many
companies, we asked retailers: Have any of your product suppliers-cultivators,
concentrate and cartridge makers, edibles and infused products makers, etc.-closed
or experienced production difficulties? If yes, how did that affect your business, and
how did you respond?
Paul Henderson
President and chief operating officer, High Times, Los Angeles, California
When we saw our normal suppliers put restrictions on how much flower we could purchase at any
one time, we did two things:
* Started immediately reaching out to suppliers that have never been in our store (Synergy in
Redding, California).
* Asked a few key suppliers to allow us to receive more flower than our provided allotment.
We still struggled to keep up with customer demand ... but these two actions allowed us to
continue to keep our shelves stocked with flower.
Ed Alexander
Founder, Sol Cannabis, New Washoe City, Nevada
We have seen a huge disruption in our glassware, like bowls and bubblers. It's harder to get
glassware from China, and a lot of the more renown domestic glassmakers aren't set up as
production facilities. So when they get an inrush of folks they're not accustomed to dealing with, it
creates challenges.
Krista Saxby
General manager, Remedii Stateline, Morenci, Michigan
Our suppliers haven't run into difficulties other than a temporary statewide vape-cartridge ban.
Production of these vapes were put to a halt, and we had to take them off our shelves for them to
be retested for vitamin E acetate. While our loyal patients were disappointed, we educated them
on why. ... They understood and went on to try different products.
Zachary Pitts
CEO, Ganja Goddess, Seattle
In Seattle, some retailers have started pre-buying from grows that haven't even harvested yet.
We've worked incredibly hard to ensure stability across our supply chain by staying in constant
contact with our vendors and tracking when, precisely, products are available. ... These issues have
prompted us to expand the number of brands and strains that we carry, which weren't previously
on our radar.
108 Marijuana Business Magazine | October 2020
Has your cannabis retail
business been affected
by product supply
interruptions?

MJBizMag October 2020

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