CE Pro April 2022 - 58

INDUSTRY | Quest for Quality Awards
SUPPLY
CHAIN
CHAMPIONS
EMERGE
IN 2021
CE Pro's 12th annual Quest for Quality
Awards recognizes manufacturers
and distributors that best managed
logistics and service needs of
integrators last year. By CE Pro Editors
THERE CLEARLY HAS
never been a more
challenging year for manufacturers
than 2021. The
immediate factory shutdowns
in 2020 from the
pandemic were followed by
an unexpected bounce back
of high demand that caught
everyone by surprise. It
created a snowball eff ect of
massive supply shortages,
component price hikes and
skyrocketing shipping costs
that still persist today.
So for the 12th annual
CE Pro Quest for Quality
Awards, in addition to gauging
which suppliers off ered
superior customer service,
tech support, warranty
administration, shipping
58 | CE Pro April 2022
policies, marketing assistance
and more, we posed
an open-ended question to
the industry about which
manufacturers responded the
best to the colossal supply
chain crisis.
The responses were quite
telling, ranging from the
good, the bad and the ugly
to the hilarious. Integrators
could not wait to share their
praises and frustrations in
this year's survey, which
garnered a record 15,444
individual write-in votes
Tellingly, the most common
write-in response to our
question asking who their
supply chain hero in 2021
was, " No one. "
Some of comments from
various respondents include:
" I don't have any supplier
who performed well
... sorry. "
" I can't wait to read the
answers to this question
in this year's Quest
for Quality Awards,
because I want to know
which manufacturer or
distributor performed
well during this supply
chain situation so I can
start using them. "
" I am putting in obsolete
equipment as a
temporary measure to
get my clients' systems
running. "
" I am ordering gear 25
weeks out and still not
getting it in time. "
" The global shortages
of many goods refl ect
the disruption of the
pandemic combined with
decades of companies
limiting their inventories. "
cepro.com
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http://www.cepro.com

CE Pro April 2022

Table of Contents for the Digital Edition of CE Pro April 2022

CE Pro April 2022 - Presentation Page
CE Pro April 2022 - Cover1
CE Pro April 2022 - Cover2
CE Pro April 2022 - 1
CE Pro April 2022 - 2
CE Pro April 2022 - 3
CE Pro April 2022 - 4
CE Pro April 2022 - 5
CE Pro April 2022 - 6
CE Pro April 2022 - 7
CE Pro April 2022 - 8
CE Pro April 2022 - 9
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CE Pro April 2022 - 20
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CE Pro April 2022 - 58
CE Pro April 2022 - 59
CE Pro April 2022 - 60
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CE Pro April 2022 - Cover3
CE Pro April 2022 - Cover4
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https://www.nxtbook.com/emerald/cepro/december_2021
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