CE Pro August 2021 - 48

WORK FROM HOME
WORK FROM HOME
FAST FACTS
6
Median number of home
office installations in past
12 months
$8,601
64%
employees
25%
72%
47%
20%
37%
Percent of
integrators who
developed a packaged home
office set of solutions for
their clients
Median percent
of end-user
workforce that is expected
to return to their offices in
some capacity
Percent of enduser
commercial
clients who expect to have
their workforce back in their
offices four days or more per
week
Percent of
integrators who
have sold remote managed
services contracts for WFH
setups
Percent of
home office
installations in dedicated
office spaces
48 | CE Pro August 2021
Median
price
point for home office
installations
Percent of
integrators who
provided some form of Work
From Home technology for
commercial clients or their
Hardware, Software Needs
for Home Offices
So what types of hardware did integrators
install for their clients in the home offices?
Video conferencing bundles were the
most-commonly installed gear, with 57% of
dealers that did some level of WFH deployments
installing a video conferencing system.
Laptops were the second-most common
hardware with more than half of WFH installations
(53%) including setting up a PC or
Mac. Enterprise-grade home networks (46%
of projects), followed by headphones/headsets
(45%), individual web cameras (38%),
large displays (37%), microphones (36%) and
cabling (31%) were also popular.
In addition to hardware, integrators were
kept busy deploying software solutions for
clients' home office needs. Four out of every
10 installations had some sort of cloud-based
application, while 35% included a new collaboration
platform and 28% of home office
projects included a new communications system.
More than one in five installations (21%)
included a VPN, and 14% had some type of
employee monitoring software included. Ten
percent of WFH projects had a data/analytics
platform element included.
Despite the boost in WFH business driven
by COVID-19, commercial AV-based integrators
have not gone out of their way to create
bundled solutions for their clients. Even
though companies like Savant, Crestron and
others have built WFH packages for dealers
(see sidebar), three out of four integrators,
exactly 75%, says they have not created a
WFH package they can sell that might include
large displays, an upgraded home network,
microphone and web cam.
For commercial AV integration companies,
the demand for WFH solutions is coming
both directly from the employee looking
to set himself or herself up with a workable
home office as well as demand from facilities
managers and corporate clients on behalf of
their staffs. Almost one-in-three home office
projects was generated due to a request
directly from a C-Suite level executive or
owner, both for his or her own needs and for
their team's needs. The primary influencer
(45% of requests) was the IT manager from a
firm looking establish WFH solutions for the
employees. Other influencers include department
managers and facilities managers.
Meanwhile, there clear signals that the while
the WFH situation is likely to be ongoing
for some, many corporate clients are moving
their teams back into their offices, albeit not
Most Common Home Office Software Installed
(Percent of Integrators Who Installed in 2020)
Cloud-based Applications
Collaboration Platforms
Communications Platforms
VPNs
Employee Monitoring
Software
Data Analytics
Platforms
10%
While not as prevalent as hardware applications, integrators were busy installing certain
software solutions for WFH environments.
14%
40%
35%
28%
21%
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CE Pro August 2021

Table of Contents for the Digital Edition of CE Pro August 2021

CE Pro August 2021 - Presentation
CE Pro August 2021 - Cover1
CE Pro August 2021 - Cover2
CE Pro August 2021 - 1
CE Pro August 2021 - 2
CE Pro August 2021 - 3
CE Pro August 2021 - 4
CE Pro August 2021 - 5
CE Pro August 2021 - 6
CE Pro August 2021 - 7
CE Pro August 2021 - 8
CE Pro August 2021 - 9
CE Pro August 2021 - 10
CE Pro August 2021 - 11
CE Pro August 2021 - 12
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CE Pro August 2021 - 14
CE Pro August 2021 - 15
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CE Pro August 2021 - 21
CE Pro August 2021 - 22
CE Pro August 2021 - 23
CE Pro August 2021 - 24
CE Pro August 2021 - 25
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CE Pro August 2021 - Cover3
CE Pro August 2021 - Cover4
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