CE Pro April 2021 - 42

2021

CE FEATURE
QUEST FOR QUALITY AWARDS
▷ GOLD: Lutron/Ketra

ensure our customers are satisfied. -John
Clancy, VP, Residential, Crestron

Taking care of customers is Lutron's guiding company principle. Dealers know they
can count on Lutron to deliver world-class
quality, service, and innovation in the
areas of lighting and shading control solutions and fixtures. -Sam Chambers, Senior
Director of Lutron's Residential Business

BEST SHIPPING POLICIES

▷ PLATINUM: Crestron

Getting our technology and solutions in
the hands of our dealers when they need
them is a top priority. -John Clancy, VP,
Residential, Crestron

▷ GOLD: SnapAV/Control4

RTI Dealer Website

2021 SILVER WINNER

SnapAV shipping policies are based on our
desire to have what you need when you
need it. Our in-stock availability is a huge
focus for us in conjunction with our prioritization of shipping your orders the same day.
In the end, we aspire to be an extension of
your business, offering more than anyone
else can while getting it to you fast, and with
our new footprint rolling out in 2021, we
expect to take everything to the next level.
-Nathan Porter, SVP, Operations, SnapAV

▷ SILVER: RTI

▷ SILVER: Savant

BEST CONSUMER-FACING
WEBSITE

We appreciate the recognition on our
integrator programs and policies. We strive
to be easy to do business with and deliver
our dealers the product they need when
they need it. 2020 was a tough year for all
companies across the industry to keep
products flowing to dealers, and we adjusted some key shipping polices to assure
consistent delivery to our partners. -Bruce
Myers, COO, Savant

BEST DEALER WEBSITE

▷ PLATINUM: SnapAV/Control4

We understand that everyone's time is valuable, so we try to make it as easy as possible
for integrators to log into the site, get the
information they need - software, firmware, drivers, tools and more - and get on
with serving their customers. We're always
focused on improvements; in fact by the
time you read this we will have launched a
whole new website and dealer website.
-Bill Hensley, Head of Global Marketing, RTI

▷ PLATINUM: Savant

We appreciate the recognition across
our marketing and lead generation
tools. We strive to be an educational
resource for consumers, builders and
specifiers looking to better understand
the smart living experience and how
a complete ecosystem drives benefits
across comfort, entertainment, security,
wellness and energy. -Andy Hamm, VP
of Design, Savant

▷ SILVER: Josh.ai

At Josh.ai, our mission is to provide
elegant, intuitive and secure smart home
experiences. Starting with the website and
extending to our product, every aspect of
the Josh.ai brand is thoughtfully crafted to
embolden our clients. Our team understands that, as we continue innovating, a
design-first approach will inspire endless
possibilities for Josh.ai environments moving forward. -Casey Levy-Tulloch, Business
Development, Josh.ai

BEST TRAINING PROGRAMS

▷ PLATINUM: URC

Winning this prestigious award for 11 consecutive years affirms URC's commitment
to the success of our dealers. URC's Training Team is focused singularly on ensuring
our valued dealers fully comprehend and
can quickly program and install our control
and automation solutions. This commitment is core to our brand, our products
and, especially, our trainers. It affirms their
expertise, the effectiveness of their content
and the dedication they evidence every
day. We truly appreciate this recognition
by our loyal dealers and are energized for

We have a team that's truly dedicated
to doing what is needed for our dealers
to succeed, but we're also thankful for
partners who are generous with their
feedback and input so we can see what's
needed to help them succeed. It's a great
combination. -Bike Howard, VP, Digital
Experience, SnapAV

▷ GOLD: Crestron

It's a tremendous resource for all things
Crestron; from products to software to
training and support. Everything is all in one
place. " -John Clancy, VP, Residential, Crestron
42

CE Pro APRIL 2021

C2104 pp36-54 Q4Q.indd 42

2021 PLATINUM WINNER

Crestron Shipping Policies

www.cepro.com

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CE Pro April 2021

Table of Contents for the Digital Edition of CE Pro April 2021

CE Pro April 2021 - 1
CE Pro April 2021 - Cover1
CE Pro April 2021 - Cover2
CE Pro April 2021 - 1
CE Pro April 2021 - 2
CE Pro April 2021 - 3
CE Pro April 2021 - 4
CE Pro April 2021 - 5
CE Pro April 2021 - 6
CE Pro April 2021 - 7
CE Pro April 2021 - 8
CE Pro April 2021 - 9
CE Pro April 2021 - 10
CE Pro April 2021 - 11
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CE Pro April 2021 - Cover3
CE Pro April 2021 - Cover4
https://www.nxtbook.com/emerald/cepro/november_2022
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https://www.nxtbook.com/emerald/cepro/november_2021
https://www.nxtbook.com/emerald/cepro/october_2021
https://www.nxtbook.com/emerald/cepro/september_2021
https://www.nxtbook.com/emerald/cepro/august_2021
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