CE Pro April 2021 - 52

2021

CE FEATURE
QUEST FOR QUALITY AWARDS

SnapAV Shipping Policies

years to come. We offer frequent webinars, and have robust library of online
training, installation and 'how-to' videos.
We also participate in all the CEDIA Tech
Summits and several training events
hosted by our network of local rep firms.
-Eric Bodley, President

▷ GOLD: DOW Technologies

2021 PLATINUM WINNER

and inclusive. Dealers no longer have to
worry about shipping costs; they know there
is a consistent, small monthly cost to have
everything shipped. And it even includes
same day courier which saves money so
techs don't have to leave a job site! -John
Yodzis, President & CEO, DOW Technologies

all of our focus, from our entire team, is
towards dealer experience on the web.
That's the big differentiator between us
and others in this category. Since we don't
sell hardware, we can focus solely on
web design and user experience. -Kirk
Chisholm, Founder & CEO, Portal

▷ SILVER: Skywalker AV Supply

▷ GOLD: DOW Technologies

Skywalker would have our PO's staged and
ready at the door for pickup. They also were
able to provide products consistently so as
not to delay our ability to do installations.
-Verbatim comment from reader

BEST WEBSITE

▷ PLATINUM: Portal

We're honored to have been chosen for
'Best Website' in the industry. Of all the
categories, this is the one that's most
meaningful to us. Being a software-as-aservice company, our business is 100%
software - our website is how we generate all of our revenue. For that reason,

Portal Website

Our investment of time and resources into
the website has created an informative,
efficient site for dealers. We've seen great
growth year-over-year as our customers
find the site easy to navigate and find the
products they need. We're looking forward to some new functionality that will
be coming soon. We continue to invest in
ecommerce so dealers can order whenever is convenient for them. -John Yodzis,
President & CEO, DOW Technologies

▷ SILVER: SnapAV

Our goal is to make it easy to place an order
and provide visibility to product availability
online. Our websites are also a place to go to
find out critical information about the products we sell so they can complete proposals,
and be sure they are specifying the correct
solution for their projects. We are constantly
updating and building new online tools to
make online purchasing easier and more convenient. -Wally Whinna, SVP, Local, SnapAV

As COVID began to disrupt the marketplace,
our team was ready because we were already offering biweekly trainings. The team
has done a great job of coordinating with
vendors to have a schedule that is far out
and covers a variety of products. We've also
been able to schedule exclusive opportunities for DOW customers to have at smaller
trainings with large vendors. -John Yodzis,
President & CEO, DOW Technologies

▷ SILVER: SnapAV

Our training is focused on bringing partners the information they need to drive
their business forward, keep pace with
technology changes, system programming
and the creation of new profit centers such
as shade or lightings. For many dealers,
distributor training is the only resource
available to them, so our aim is to provide
a comprehensive syllabus of education
opportunities. We successfully pivoted
in 2020 to a robust schedule of webinars
as live training was not possible. -Wally
Whinna, SVP, Local, SnapAV

BEST DEALER PROGRAMS/
INCENTIVES

▷ PLATINUM: DOW Technologies

We pride ourselves in offering an industryleading program called DOW SMARTServices. SMARTServices is designed for
our customers to have a fixed monthly

BEST TRAINING PROGRAMS

▷ PLATINUM: Future Ready Solutions
2021 PLATINUM WINNER

52

CE Pro APRIL 2021

C2104 pp36-54 Q4Q.indd 52

Our training programs are engaging,
educational and based on real takeaways
that attendees find useful for months and

Future Ready Solutions
Training Programs
2021 PLATINUM WINNER

www.cepro.com

3/10/21 3:07 PM


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CE Pro April 2021

Table of Contents for the Digital Edition of CE Pro April 2021

CE Pro April 2021 - 1
CE Pro April 2021 - Cover1
CE Pro April 2021 - Cover2
CE Pro April 2021 - 1
CE Pro April 2021 - 2
CE Pro April 2021 - 3
CE Pro April 2021 - 4
CE Pro April 2021 - 5
CE Pro April 2021 - 6
CE Pro April 2021 - 7
CE Pro April 2021 - 8
CE Pro April 2021 - 9
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CE Pro April 2021 - Cover3
CE Pro April 2021 - Cover4
https://www.nxtbook.com/emerald/cepro/november_2022
https://www.nxtbook.com/emerald/cepro/october_2022
https://www.nxtbook.com/emerald/cepro/september_2022
https://www.nxtbook.com/emerald/cepro/august_2022
https://www.nxtbook.com/emerald/cepro/july_2022
https://www.nxtbook.com/emerald/cepro/june_2022
https://www.nxtbook.com/emerald/cepro/may_2022
https://www.nxtbook.com/emerald/cepro/april_2022
https://www.nxtbook.com/emerald/cepro/march_2022
https://www.nxtbook.com/emerald/cepro/february_2022
https://www.nxtbook.com/emerald/cepro/january_2022
https://www.nxtbook.com/emerald/cepro/december_2021
https://www.nxtbook.com/emerald/cepro/november_2021
https://www.nxtbook.com/emerald/cepro/october_2021
https://www.nxtbook.com/emerald/cepro/september_2021
https://www.nxtbook.com/emerald/cepro/august_2021
https://www.nxtbook.com/emerald/cepro/july_2021
https://www.nxtbook.com/emerald/cepro/june_2021
https://www.nxtbook.com/emerald/cepro/may_2021
https://www.nxtbook.com/emerald/cepro/cepro_april_2021
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