CE Pro December 2021 - 38

SOFTWARE
INTEGRATORS SOUND OFF
ON WHAT THEY WANT FROM
SOFTWARE SUPPLIERS
Top 9 Reasons for Abandoning Software
1. Too many bugs/Didn't work
2. Too expensive
3. Incompatible with other software
4. Too complicated/Difficult to use
5. Poor support from software supplier
6. Company outgrew it
7. Lack of time to onboard properly
8. Lack of buy-in by employees
9. Required dedicated hardware we could not accommodate
The average integrator abandons one piece of software
every 20 months.
Integration companies are never shy about vocalizing what
they want from any of their suppliers, let alone their software
provider. Here are just some of the verbatim comments
from dealers about their software wants and needs
from both the survey and from a CE Pro focus group.
Top 7 Software
Selection Criteria
1. Price
2. Speed
3. Support
4. Compatibility
5. Secureness of Data
6. Mobile Device Accessibility
7. Supplier Reputation
The advent of cloud-based
solutions has made software
more affordable for more
integrators.
Top 6 Ways of Finding
New Software
1. Referrals from other
integrators
2. Internet searches
3. Trade shows
4. Trade magazines/
websites
5. Trade associations
6. Buying groups
Much like hardware
solutions, dealers trust
the advice of their peers
when picking software.
Top 8 Ways Software Aids Integrators
1. Faster installations
2. Improves documentation
3. Closes more sales
4. More efficient billing
5. Helps better define
business processes
6. Reduces in-the-field
errors
http://www.cepro.com

CE Pro December 2021

Table of Contents for the Digital Edition of CE Pro December 2021

CE Pro December 2021 - Presentation Page
CE Pro December 2021 - Cover1
CE Pro December 2021 - Cover2
CE Pro December 2021 - 1
CE Pro December 2021 - 2
CE Pro December 2021 - 3
CE Pro December 2021 - 4
CE Pro December 2021 - 5
CE Pro December 2021 - 6
CE Pro December 2021 - 7
CE Pro December 2021 - 8
CE Pro December 2021 - 9
CE Pro December 2021 - 10
CE Pro December 2021 - 11
CE Pro December 2021 - 12
CE Pro December 2021 - 13
CE Pro December 2021 - 14
CE Pro December 2021 - 15
CE Pro December 2021 - 16
CE Pro December 2021 - 17
CE Pro December 2021 - 18
CE Pro December 2021 - 19
CE Pro December 2021 - 20
CE Pro December 2021 - 21
CE Pro December 2021 - 22
CE Pro December 2021 - 23
CE Pro December 2021 - 24
CE Pro December 2021 - 25
CE Pro December 2021 - 26
CE Pro December 2021 - 27
CE Pro December 2021 - 28
CE Pro December 2021 - 29
CE Pro December 2021 - 30
CE Pro December 2021 - 31
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CE Pro December 2021 - 33
CE Pro December 2021 - 34
CE Pro December 2021 - 35
CE Pro December 2021 - 36
CE Pro December 2021 - 37
CE Pro December 2021 - 38
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CE Pro December 2021 - 40
CE Pro December 2021 - 41
CE Pro December 2021 - 42
CE Pro December 2021 - 43
CE Pro December 2021 - 44
CE Pro December 2021 - 45
CE Pro December 2021 - 46
CE Pro December 2021 - 47
CE Pro December 2021 - 48
CE Pro December 2021 - 49
CE Pro December 2021 - 50
CE Pro December 2021 - 51
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CE Pro December 2021 - 53
CE Pro December 2021 - 54
CE Pro December 2021 - 55
CE Pro December 2021 - 56
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CE Pro December 2021 - 58
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CE Pro December 2021 - 64
CE Pro December 2021 - Cover3
CE Pro December 2021 - Cover4
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https://www.nxtbook.com/emerald/cepro/december_2023
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https://www.nxtbook.com/emerald/cepro/april_2023
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https://www.nxtbook.com/emerald/cepro/february_2023
https://www.nxtbook.com/emerald/cepro/january_2023
https://www.nxtbook.com/emerald/cepro/december_2022
https://www.nxtbook.com/emerald/cepro/november_2022
https://www.nxtbook.com/emerald/cepro/october_2022
https://www.nxtbook.com/emerald/cepro/september_2022
https://www.nxtbook.com/emerald/cepro/august_2022
https://www.nxtbook.com/emerald/cepro/july_2022
https://www.nxtbook.com/emerald/cepro/june_2022
https://www.nxtbook.com/emerald/cepro/may_2022
https://www.nxtbook.com/emerald/cepro/april_2022
https://www.nxtbook.com/emerald/cepro/march_2022
https://www.nxtbook.com/emerald/cepro/february_2022
https://www.nxtbook.com/emerald/cepro/january_2022
https://www.nxtbook.com/emerald/cepro/december_2021
https://www.nxtbook.com/emerald/cepro/november_2021
https://www.nxtbook.com/emerald/cepro/october_2021
https://www.nxtbook.com/emerald/cepro/september_2021
https://www.nxtbook.com/emerald/cepro/august_2021
https://www.nxtbook.com/emerald/cepro/july_2021
https://www.nxtbook.com/emerald/cepro/june_2021
https://www.nxtbook.com/emerald/cepro/may_2021
https://www.nxtbook.com/emerald/cepro/cepro_april_2021
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