CE Pro January 2022 - 34

OPERATIONS
State of the Industry
2021 Purchasing Sources
Retailers
13%
Online
Retailers
14%
Manufacturer
Direct
39%
Distributors
34%
In a signal that supply chain woes have hit dealers,
the percentage of equipment purchased directly from
manufacturers fell by 6% in 2021 vs. 2020, as dealers turned
to other sources to find hard-to-get products.
How Equipment Was Bought in 2021
In Person
15%
By Phone
18%
Electronically
Online via
Portal
38%
Electronically
via Email
27%
Physical visits to a distribution outlet in 2021 grew
substantially, nearly quadrupling compared to 2020 in the
height of the pandemic when only 4% of purchases were
physically done at a distribution branch or factory.
istration (SBA) during the
pandemic. In some cases, the
loans had total forgiveness
for being paid back.
Markets & Technologies
Outlook
When the housing market
crashed in 2008, integrators
began focusing more of their
energy on existing homes
than new construction. That
trend held true until 2020
when there was a surprising
flip that saw dealers derive
55% of their revenue from
new construction. But the
long-term trend has once
again taken hold in 2021,
with CE pros reporting
earning 54% of their residential
revenue from retrofit
projects compared to 46%
from new home construction,
which in many markets
is slowing due to the supply
chain situation.
Looking at the residential
market more in-depth, new
single-family, custom-built
homes continue to be
the sweet spot for a large
percentage of integrators,
followed by existing homes
and then production homes.
Production builders are typically
isolated in the certain
portions of the country, so it
makes sense that dealers in
the Northeast, for example,
do not tend to work with
production builders.
The multi-dwelling unit
(MDU) market is expected
to continue to grow in the
coming years as housing
becomes less affordable for
Millennials. Currently, about
one-in-three integrators
Only 38%
of CE pros
took advantage
of the special
government
Paycheck
Protection
Program (PPP)
loans available
from the Small
Business
Administration.
works in the MDU space.
On the commercial side,
there was a big drop (down
10%) in the percentage of
integrators working in new
construction commercial facilities
compared to last year.
That makes sense given that
the corporate office market
is under stress due to the
WFH trend.
In terms of hot technologies,
video surveillance cam34
| CE Pro January 2022
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CE Pro January 2022

Table of Contents for the Digital Edition of CE Pro January 2022

CE Pro January 2022 - Intro
CE Pro January 2022 - Cover1
CE Pro January 2022 - Cover2
CE Pro January 2022 - 1
CE Pro January 2022 - 2
CE Pro January 2022 - 3
CE Pro January 2022 - 4
CE Pro January 2022 - 5
CE Pro January 2022 - 6
CE Pro January 2022 - 7
CE Pro January 2022 - 8
CE Pro January 2022 - 9
CE Pro January 2022 - 10
CE Pro January 2022 - 11
CE Pro January 2022 - 12
CE Pro January 2022 - 13
CE Pro January 2022 - 14
CE Pro January 2022 - 15
CE Pro January 2022 - 16
CE Pro January 2022 - 17
CE Pro January 2022 - 18
CE Pro January 2022 - 19
CE Pro January 2022 - 20
CE Pro January 2022 - 21
CE Pro January 2022 - 22
CE Pro January 2022 - 23
CE Pro January 2022 - 24
CE Pro January 2022 - 25
CE Pro January 2022 - 26
CE Pro January 2022 - 27
CE Pro January 2022 - 28
CE Pro January 2022 - 29
CE Pro January 2022 - 30
CE Pro January 2022 - 31
CE Pro January 2022 - 32
CE Pro January 2022 - 33
CE Pro January 2022 - 34
CE Pro January 2022 - 35
CE Pro January 2022 - 36
CE Pro January 2022 - 37
CE Pro January 2022 - 38
CE Pro January 2022 - 39
CE Pro January 2022 - 40
CE Pro January 2022 - 41
CE Pro January 2022 - 42
CE Pro January 2022 - 43
CE Pro January 2022 - 44
CE Pro January 2022 - 45
CE Pro January 2022 - 46
CE Pro January 2022 - 47
CE Pro January 2022 - 48
CE Pro January 2022 - 49
CE Pro January 2022 - 50
CE Pro January 2022 - 51
CE Pro January 2022 - 52
CE Pro January 2022 - 53
CE Pro January 2022 - 54
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CE Pro January 2022 - 56
CE Pro January 2022 - 57
CE Pro January 2022 - 58
CE Pro January 2022 - 59
CE Pro January 2022 - 60
CE Pro January 2022 - 61
CE Pro January 2022 - 62
CE Pro January 2022 - 63
CE Pro January 2022 - 64
CE Pro January 2022 - Cover3
CE Pro January 2022 - Cover4
https://www.nxtbook.com/emerald/cepro/november_2022
https://www.nxtbook.com/emerald/cepro/october_2022
https://www.nxtbook.com/emerald/cepro/september_2022
https://www.nxtbook.com/emerald/cepro/august_2022
https://www.nxtbook.com/emerald/cepro/july_2022
https://www.nxtbook.com/emerald/cepro/june_2022
https://www.nxtbook.com/emerald/cepro/may_2022
https://www.nxtbook.com/emerald/cepro/april_2022
https://www.nxtbook.com/emerald/cepro/march_2022
https://www.nxtbook.com/emerald/cepro/february_2022
https://www.nxtbook.com/emerald/cepro/january_2022
https://www.nxtbook.com/emerald/cepro/december_2021
https://www.nxtbook.com/emerald/cepro/november_2021
https://www.nxtbook.com/emerald/cepro/october_2021
https://www.nxtbook.com/emerald/cepro/september_2021
https://www.nxtbook.com/emerald/cepro/august_2021
https://www.nxtbook.com/emerald/cepro/july_2021
https://www.nxtbook.com/emerald/cepro/june_2021
https://www.nxtbook.com/emerald/cepro/may_2021
https://www.nxtbook.com/emerald/cepro/cepro_april_2021
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