Percent of Projects with Wellness Technology Over Past 12 Months 51% to 75% 4% 34% to 50% 13% 21% to 33% 10% 11% to 20% 12% 1% to 5% 27% 6% to 10% 15% 75%+ 5% None 14% Anticipated Percent of Projects with Wellness Technology Over Next 12 Months 75% to 100% 10% 51% to 75% 11% 34% to 50% 12% 21% to 33% 12% 6% to 10% 19% 11% to 20% 9% The median percentage of projects with wellness technology included over the past 12 months was 8%, much lower than dealers anticipated during the midst of the pandemic. In fact, dealers are only installing slightly more wellness tech than they did prior to COVID-19. CE pros expect a median of 15.5% of their projects over the next 12 months will include a wellness element; that is nearly double the current rate. In last year's survey, fielded in the midst of the pandemic shutdowns, more than one-third of dealers (36%) believed that more than half their projects would include wellness. This year, only one-in-five dealers (21%) think that will be the case. None 8% 1% to 5% 18% Growing Importance of Wellness Post-COVID-19 Less important 2% Same/No change 7% Substantially more important 31% Slightly more important 20% Much more important 31% In all, 91% of integrators report that wellness has become more important to their clients and trade partners since the coronavirus hit. They have a good understanding but would like more information 25% Client Level of Understanding about Wellness They don't know and are not interested 9% Level of Importance of Wellness Among Clients Low but Not important 4% Very They know a little but would like to learn more 66% Client education about wellness remains virtually unchanged from one year ago, when 69% of integrators reported that their clients " know a little " about the category. The percentage of customers who have a good understanding of wellness-related technology is only 1% higher in 2021 than it was in August 2020. cepro.com In all, 96% of integrators report that health and wellness have some level of importance for both their customers and their trade partners. important 29% Quite important 35% Somewhat important 21% growing in importance 11% July 2021 CE Pro | 53http://www.cepro.com