CE Pro September 2022 - 38

CE PROFILE
Pair Electronics
the two brothers, [Steve] is still working with
me and all of their guys are working for me.
We brought their 30 years of clients into the
organization, and now we're really pushing
commercial security and residential security
and surveillance. It's worked out really well. "
The company relies on the Alarm.com plat " In
order to
grow the
people, you've
got to know
the people. So I
needed to know
them from that
perspective and
to communicate
with Jason's
style. "
-William Lanier,
who helped
Pair Electronics
institute
personality
profiling
form for security projects and also deploys
DSC, Qolsys and IC Realtime as chief brands.
Among its many clients, Pair Electronics'
security division handles a lot of ABC Stores,
which are the state's liquor retailers under
the auspices of the North Carolina Alcoholic
Beverage Control Commission, as well as pool
access gates for neighborhood HOAs and
several boat dealerships.
With several markets in proximity to the
water, Pair Electronics has also done its
share of marine installs, for which the company
has used Control4 in 55- to 75-foot
boats on average. Pair says they recently
converted a European-based lighting system
as part of a big Control4 project on a 175foot
sailboat in Beaufort.
Personality Profiles Part
of Processes Overhaul
Spurred by the Wesco merger and then
by the bump in home tech demand during
Covid, Pair's business has expanded over the
past several years - both financially and
with personnel more than doubling - to
the point where he knew he couldn't be
the same multiple-hat-wearing owner he'd
always been. " I've realized I can't do it all
anymore, I've reached capacity, " he says.
So last year, Pair made a key hire to force
changes. He brought in William Lanier as
operations manager for what essentially
amounted to a one-year consulting gig for
Pair Electronics, as Lanier was with the company
from June 2021 to June 2022 and in that
time helped revamp its processes, efficiencies,
communications and accountability.
Lanier ran an IT business for 22 years and
after that did consulting for a company,
during which time he says earned an award
as " chief change agent " despite being there
only a short period. " The CEO said it's been
hardest year of my life, but we couldn't have
done it without you - I said to the boss,
'Your job is to work on mission and values
and delegation, not to be nailing boxes to the
wall,' " Lanier says, when interviewed before
his departure.
When he became available, Pair Electronics
hired him on and he served to foster
similar results. " I became his heartache, but
his help, " Lanier says of his role working for
Pair. " I started doing leadership training,
and processes and procedures, and really
just started looking at it from an outside
perspective. "
One area that became resourceful to
Lanier - a John Maxwell Leadership Certified
Coach - in gaining more insider insights into
Pair Electronics was conducting personality
assessments on all personnel using the popular
DiSC Profile. In the DiSC model, personality
types are broken into four categories: D
(dominance), who are confident and focused
on bottom-line results; I (influence), focused
on relationships and persuasion; S (steadiness),
who value cooperation and sincerity;
and C (conscientiousness), who are all about
details, accuracy and quality.
" After doing personality tests, it's amazing,
you can find out who are the Alphas,
who are the doers and who can get the jobs
done, " says Pair. " I'm a D personality, I'll get
it done till the very end, but others, they like
Outdoor speakers from Snap One Episode
blend in with the landscape outside Pair
Electronics' Greenville, N.C., offices.
38 | CE Pro September 2022
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CE Pro September 2022

Table of Contents for the Digital Edition of CE Pro September 2022

CE Pro September 2022 - Intro
CE Pro September 2022 - Cover1
CE Pro September 2022 - Cover2
CE Pro September 2022 - 1
CE Pro September 2022 - 2
CE Pro September 2022 - 3
CE Pro September 2022 - 4
CE Pro September 2022 - 5
CE Pro September 2022 - 6
CE Pro September 2022 - 7
CE Pro September 2022 - 8
CE Pro September 2022 - 9
CE Pro September 2022 - 10
CE Pro September 2022 - 11
CE Pro September 2022 - 12
CE Pro September 2022 - 13
CE Pro September 2022 - 14
CE Pro September 2022 - 15
CE Pro September 2022 - 16
CE Pro September 2022 - 17
CE Pro September 2022 - 18
CE Pro September 2022 - 19
CE Pro September 2022 - 20
CE Pro September 2022 - 21
CE Pro September 2022 - 22
CE Pro September 2022 - 23
CE Pro September 2022 - 24
CE Pro September 2022 - 25
CE Pro September 2022 - 26
CE Pro September 2022 - 27
CE Pro September 2022 - 28
CE Pro September 2022 - 29
CE Pro September 2022 - 30
CE Pro September 2022 - 31
CE Pro September 2022 - 32
CE Pro September 2022 - 33
CE Pro September 2022 - 34
CE Pro September 2022 - 35
CE Pro September 2022 - 36
CE Pro September 2022 - 37
CE Pro September 2022 - 38
CE Pro September 2022 - 39
CE Pro September 2022 - 40
CE Pro September 2022 - 41
CE Pro September 2022 - 42
CE Pro September 2022 - 43
CE Pro September 2022 - 44
CE Pro September 2022 - 45
CE Pro September 2022 - 46
CE Pro September 2022 - 47
CE Pro September 2022 - 48
CE Pro September 2022 - 49
CE Pro September 2022 - 50
CE Pro September 2022 - 51
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CE Pro September 2022 - 53
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CE Pro September 2022 - 55
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CE Pro September 2022 - 57
CE Pro September 2022 - 58
CE Pro September 2022 - 59
CE Pro September 2022 - 60
CE Pro September 2022 - 61
CE Pro September 2022 - 62
CE Pro September 2022 - 63
CE Pro September 2022 - 64
CE Pro September 2022 - Cover3
CE Pro September 2022 - Cover4
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