Commercial Integrator August 2022 - 35

term for those who leave for a short time but
eventually find their way back. " It's a good
thing, " Payne says. " The industry is very
incestuous. People are constantly stealing
from one family to another. We're constantly
taking each other's employees back and
forth all the time. But, when they come
back, that says something. " She adds, " As a
company, we did something that impacted
them to want to come back. "
Freedom & Giving Day
Part of Texadia Systems' ethos is taking care
of its people and giving back to the community.
Every year, the company gives employees
a day off to volunteer with Communities
Foundation of Texas. That might entail
building ramps, planting trees or making
lunches for underprivileged children in the
community. " It's a huge part of who we are, "
Payne emphasizes.
The company also hosts an annual giving
day, during which local organizations
apply for a chance to win $5,000 worth
of technology from Texadia Systems. An
employee-based committee reads through
all the applications, selects three and invites
the organizations to come in for an interview.
Texadia Systems then installs the technology
for the winning organization. Past winners
and projects have included Healing Hands
Ministries, Hugs Café, Tri-City Animal Shelter,
The Texas Ramp Project, Hunger Busters,
North Texas Food Bank, Shiloh House, Mission
Oak Cliff and others.
What's great about the program, Burke
and Payne say, is that Texadia Systems employees
get to handpick the winner.
" It's a way for us to have the employees
not only team-build but work together with
the community, " Payne says. " Communities
Foundation of Texas' platform is perfect
because it gives us all these opportunities,
and they connect us with the right people.
It's an amazing organization and something
that's enhanced us coming together with
the community. "
Texadia Systems' Bright Future
Texadia Systems hopes to continue to develop
its employees just as it has always done,
forming a " ...strong culture of people [who]
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really care about what they do, " Burke says.
" The rest will take care of itself. "
Part of " the rest " is continuing to broaden
core competencies. Integrators like Texadia
Systems have evolved from being wire-centric
to being network-centric. They have
learned to speak IT, based on the projects
and services they sell.
Burke explains, " Anybody can hang a TV. I
won't argue with it. When you start switching
and adding things, what's that customer
experience going to be like? How's it going
to be supported? Is somebody going to support
it? " He adds that Texadia Systems tries
to instill a key idea in customers' minds: " You
can go get this done cheaper, but whoever
you call for service probably isn't going to
answer. " He continues, " They don't have
a service department like Texadia Systems
does. Our team's care factor is the bar! "
Of course, Texadia Systems hopes to
increase revenue, but, Burke says, " Whether
we're a $50 million company...a $100 million
company...a $20 million company - I don't
like shooting for a number. " He adds, " I just
want to make sure we do it the right way. " CI
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Commercial Integrator August 2022

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