STATE OF THE INDUSTRY Logistics & Staffi ng How does your 2020 backlog compare to 2019? What is your staff 's level of training and readiness for IT and security system installations? Not applicable 6.8% Down Signifi cantly 16.9% Down Slightly 22.0% Same 23.7% What is your average hourly technician labor rate? $151 to $200 3.4% What types of projects are in your backlog? Acoustic, Audio and AV Building Automation and Control Data networks and IT Digital Signage Life Safety Lighting Phone Systems Other 83.1% 30.5% 25.4% 32.2% 18.6% 8.5% 3.4% 11.9% $50 Or Less 19.0% $101 to $150 29.3% $51 to $75 10.3% $76 to $100 37.9% Up Signifi cantly 15.3% Not Suffi ciently Trained 25.4% Up Slightly 22.0% Still Working On It 39.0% Completely Ready 28.8% What is your hardware margin on projects? What is the hardest type of role to fi ll? 3.5% Less Than 5 % 10.5% 5 to 10% 47.4% 11 to 20% 41 to 50% 3.5% 27.1% 24.6% 21 to 30% 10.5% 31 to 40% 25.4% System Design/ Engineering/ Programming 5.1% 10.2% Operations Project Management commercialintegrator.com JANUARY 2021 Commercial Integrator 23 Installer/ Technician 32.2% Saleshttp://www.commercialintegrator.com