Commercial Integrator January 2022 - 24

VR/AR The Virtual World
According to Bailey, the more viable
use cases have been in education settings
and the medical field, as well as in other
industries that require hands-on experiences
and tutoring - for example, a surgeon
looking at the operating table or a technician
looking at parts of a machine through
special glasses or goggles can show remote
participants what they are looking at.
Although it might not be practical for
some business environments to have a
room full of people wearing goggles just to
see representations of remote colleagues in
the room, there is an undeniable cuttingedge
appeal to the technology, Bailey
acknowledges.
Videoconferencing platforms are responding to video fatigue by adding new interfaces
and layouts to boost participants' engagement during the virtual meetings.
tion software providers and offer solutions
to augment these software innovations.
However, how integrators can do
that is still up in the air, as those software
providers have provided little guidance to
integration partners on how they can add
value to these platforms.
In emails to Commercial Integrator,
spokespeople from Microsoft and Cisco
both said they want feedback from end
users first before bringing service providers
like integrators into the mix.
John Bailey, senior vice president of technology
and innovation at AVI-SPL, a global
integration leader and a high-level service
provider partner of Microsoft and Cisco,
said the technology is still in its early stages,
but customers are curious. " It's a topic a lot
of customers like to talk about, " Bailey says.
The idea of a virtual reality meeting, Bailey
says, is largely still a concept. Instead,
according to Bailey, the most applicable
place for this kind of technology right now
is where VR/AR are already being used.
That is, instead of adding virtual reality to
collaboration, current use cases add collaboration
to virtual reality use cases.
" So, those are things typically where you
need visualization, like design, product
management, product creation, industrial
design or things where we, as a team,
want to look at and evaluate, manipulate or
co-design something in a shared space, "
Bailey says.
In those use cases, a three-dimensional
24
Commercial Integrator JANUARY 2022
commercialintegrator.com
The Webex Hologram
leverages augmented reality
headsets to close the gap
between virtual and
in-person collaboration.
visualization exists, and the avatar concept
is added to it. However, according to Bailey,
some users struggle with the concept.
" Avatar usage for a lot of people feels like
a video game, " he says. " It's hard for them
to wrap their head around [it]. "
The Technology Still Needs to Mature
The concept of an augmented reality
environment in which a physical room full
of people wearing glasses can see visual
representations of remote participants in
empty chairs is exciting, but it largely hasn't
come to fruition yet.
" It just looks so amazing that somebody
can virtually be there without being there, "
Bailey says. " I think it gets people pretty
excited. "
The demand is there, but the technology
still has to mature enough for the
widespread adoption many predict. First
and foremost, VR glasses need to be less
intrusive and easier to wear, Bailey says.
But like the software giants releasing this
technology, integrators should listen to their
customers that use these solutions to find
their place in this conceptual virtual reality.
" We will figure out where it fits and how
it's going to be most valuable for customers,
along with customers helping us do
that, " Bailey concludes. CI
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Commercial Integrator January 2022

Table of Contents for the Digital Edition of Commercial Integrator January 2022

Commercial Integrator January 2022 - Cover1
Commercial Integrator January 2022 - Cover2
Commercial Integrator January 2022 - 1
Commercial Integrator January 2022 - 2
Commercial Integrator January 2022 - 3
Commercial Integrator January 2022 - 4
Commercial Integrator January 2022 - 5
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Commercial Integrator January 2022 - Cover3
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