Commercial Integrator July 2022 - 23

The scheduling panels integrated with Microsoft
Teams allow employees to see which
rooms are occupied at a glance; purple
illumination indicates a space is in use.
Employees can locate the green lightbars
to identify which rooms are available, and
they can book an open space with a simple
panel touch.
Williams determined that Crestron Flex
and XiO Cloud would deliver the necessary
collaboration tools, technical support and
device management. Crestron Flex has
enabled a highly effective conferencing experience
that capably connects teams. The
XiO Cloud device-management tool allows
the Williams IT team at headquarters to
monitor devices, update software and view
the status of in-room devices. It also proactively
notifies IT when a device is down
(as opposed to only being alerted when an
employee encounters a faulty room). The
Oklahoma-based IT team is now able to
remotely assist an employee at any office
location by controlling their touchscreen to
get a meeting started. What's more, IT can
help with any device features, as well.
Williams integrated Crestron and Microsoft
Teams panels to create a cohesive
meeting-room experience, bringing together
room booking and the in-room collaboration
software. The Crestron Scheduling
Panels integrated with Microsoft Teams
commercialintegrator.com
allow employees to see which rooms are
occupied at a glance; purple illumination
indicates a space is in use. Employees can
locate the green lightbars to identify which
rooms are available, and they can book an
open space with a simple panel touch. In
addition, the integrated systems work with
occupancy sensors, which communicate to
the panel to release the room if employees
don't show up for their scheduled meeting.
Exceptional Customer Support
The systems conceived by VSGi and Crestron
clearly have dramatically improved Williams'
internal collaboration, meeting effectiveness
and IT support. On the topic of support,
Crestron strives to deliver ongoing support
to Williams' Young and Wedding, as well as
their team, if any issues arise. " Crestron's True
Blue Support was already a major reason
why we chose Crestron Flex for Microsoft
Teams devices, " Young explains. " Adding
Flex Care to significantly increase the speed
and responsiveness of support and decrease
downtime is the icing on the cake. "
Unsurprisingly, then, Williams is extremely
happy with the outcome that VSGi
and Crestron worked together to achieve.
The ability to collaborate with employees
in the office and at home has given the
company the opportunity to grow like
never before. It's a prime example of an
integrator coming together with a vendor
to meet and exceed client needs, thereby
enabling the customer to reach new
heights of success.
Equipment Highlights
Crestron Flex Crestron room
scheduling touchscreens Crestron
XiO Cloud DM NVX 4k60 4:4:4
HDR network AV encoder/decoder
AirMedia wireless presentation
system
JULY 2022 Commercial Integrator 23
http://www.commercialintegrator.com

Commercial Integrator July 2022

Table of Contents for the Digital Edition of Commercial Integrator July 2022

Commercial Integrator July 2022 - Cover1
Commercial Integrator July 2022 - Cover2
Commercial Integrator July 2022 - 1
Commercial Integrator July 2022 - 2
Commercial Integrator July 2022 - 3
Commercial Integrator July 2022 - 4
Commercial Integrator July 2022 - 5
Commercial Integrator July 2022 - 6
Commercial Integrator July 2022 - 7
Commercial Integrator July 2022 - 8
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Commercial Integrator July 2022 - 11
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Commercial Integrator July 2022 - Cover3
Commercial Integrator July 2022 - Cover4
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