Commercial Integrator October 2022 - 28

AWARDS
Recognizing Excellence
brand, we are able to leverage more
buying power and product availability.
Exertis Almo also off ers ample warehousing,
fl exible credit terms, in-house experts,
AV services and a hands-on approach in
the fi eld. With our 100 outside sales pros,
nearly 40 inside sales pros and 30 business
development managers, our primary goal
is to support our channel partners so they
can thrive. We look forward to growing
with our integrators in the years to come! "
Technical Support: Snap One
America, with a focus on creating value and
expertise in the unifi ed communications
and education markets. Listening to the
feedback of our customers, our vendors and
our people has allowed us to continuously
improve all service levels. More care, more
touchpoints and more effi ciencies have allowed
us to serve all of our valued partners
Accepting on behalf of Snap One is Scott
Jeff ery, vice president, technical support,
who off ered the following comments:
" Our primary goal is to support our
partners so that they can build smart
experiences for their customers. Speedy,
reliable and effi cient technical support is
central to this mission. Snap One's technical
support team stands out because
each member adopts the same tenacity
to problem solve as our partners do. We
are 100% committed to fi nding a solution
to any issue, even if that requires sending
resources to a project site. Plus, we are
continuously expanding our technical
support team, allowing us to always
provide stronger support with short wait
times. We're honored to be recognized by
the industry for helping to strengthen our
partners' businesses, and look forward to
continuing to do so. "
Shipping/Delivery: Starin
Training Programs:
ADI Global Distribution
better. And we are just getting started.
" Starin is humbled by this recognition
of our hard work, and we will continue to
earn the trust of our industry as we push
forward with excellence in services that
matter; valued operational expertise; and
working knowledge and experience in
UC and EDU products and design that is
second to none. Thank you to our partners
who continue to grow with us. And, for
those who have not yet, we encourage you
to experience the new Starin. "
positive among attendees, and we continue
to drive new sessions. Additionally,
we launched our on-demand training platform,
ADI Academy, which gives customers
the opportunity to participate in product
and industry training anytime, anywhere. "
Dealer Portal: Exertis Almo
Accepting, once again, on behalf of Exertis
Almo is Sam Taylor, executive vice
president/COO, who delivered these
remarks:
" This award is a direct refl ection of the
hard work our Exertis Almo marketing
team puts into making sure integrators
have their fi ngertips on the tools, resources
and training they need to best manage
their inventories and installations. The
eACCESS portal also features a host of
programs and promotions designed to
help integrators cost-eff ectively secure the
products they need for AV projects. We
are continually working in lockstep with
our integrators to optimize the eff ectiveness
of the eACCESS portal so that it
remains a valuable resource. "
Accepting on behalf of ADI Global
Distribution is Cynthia Menna, vice
president and general manager, AV, who
delivered the following statement:
" ADI is focused on leading the industry
in training, as our customers rely on us to
keep them up to date on the latest products
and technologies across the pro AV
market. Visiting 28 cities this year, our ADI
Expo Series provides industry professionals
with the opportunity to participate
in educational sessions, see and test
products, meet with suppliers and network
with their peers.
Additionally, we regularly host trainings
Accepting on behalf of Starin is Bobby
Swartz, CEO, who made these remarks:
" We are honored to receive this recognition
of the hard work Starin has put into
value-added changes this past year.
" Starin has committed to be the single
best value-added distributor in North
28
and counter days across our 100-plus
locations, and we've ramped up our
webinar training over the past couple
years. With an interactive platform, we
host monthly sessions across a wide array
of topics, including new products and
industry trends, services like our AV labor
and subcontracting services, and business
management courses. Feedback has been
Commercial Integrator OCTOBER 2022
Credit Where It's Due
Each of the winners deserves immense
credit for accruing the most votes in these
highly competitive contests. However,
CI also wants to spotlight a sampling of
the positive, affi rming comments that
integrators made about other manufacturers
and distributors in response to our
write-in questions. These verbatim quotes
underscore just how many vendors and
distributors meaningfully helped integrators
succeed this year. The comments that
follow - they're just a handful of those
we received - reveal other praiseworthy
commercial AV companies.
Describe one or more instances when
providers (either manufacturers or distributors)
demonstrated superior quality
service.
› " AVProEdge has demonstrated a
superior level of customer service in
commercialintegrator.com
http://www.commercialintegrator.com
Commercial Integrator October 2022

Table of Contents for the Digital Edition of Commercial Integrator October 2022
