Commercial Integrator September 2021 - 2

CONTENTS
FEATURES
SEPTEMBER 2021 VOLUME 11 NO. 9
24 | 40 Under 40
We highlight 40 integration industry professionals under the
age of 40 making a diff erence in their organizations. By CI Staff
34 | Opportunities in Biotech
The biotech industry continues to grow and integrators that
can break in can gain customers for life. By Zachary Comeau
38 | Combatting Video Fatigue
As videoconferencing becomes a regular part of the workday,
video fatigue will become a real problem for the average
employee. By Alyssa Borelli
40
VIEWPOINTS
14 | AV Brains & Brawn
Focusing on the experience
of the customer is the future of
the integration industry.
By Alan C. Brawn
16 | AV as a Business
How companies like Amazon,
Google, Uber and Wayfair
are impacting the integration
industry. By Chuck Wilson
18 | SMB Insight
Changing the way you sell
to SMB customers to mirror
their values can help you close
deals and make clients happy.
By Zachary Comeau
20 | The Service Desk
Updating the integration blueprints
for remote work environments.
By Raffi Jamgotchian
42 | Security Spotlight
Understanding the value of
monitoring centers in and out
of hazardous weather areas.
By Sarah Salazar
43 | Connected to
the Community
How Audio Visual Associates
helps send care packages
to deployed troops through
American Red Cross of New
Jersey. By Jonathan Blackwood
40 | Kaseya
Ransomware
Attack
Breaking down the Kaseya
ransomware attack and
lessons integrators can
take away from the cyberattack.
By Jess DeWitt
24
FROM THE EDITORS
3 | Ed Note By Jonathan Blakwood
48 | Final Thoughts By Alyssa Borelli
NEWS
8 | CI News in Brief
10 | People + Places
12 | #TechTrending
ON THE WEB
› Projects Check out
this month's projects at
commercialintegrator.com/
category/projects
› Resources Dive deeper
into trends and topics at
commercialintegrator.com/
resources
› Newsletters Subscribe
to our free newsletters at
commercialintegrator.com/email
CI TO-DO LIST
Enterprise Connect
Sept. 27-29, Orlando
enterpriseconnect.com
14
2
Commercial Integrator SEPTEMBER 2021
NAB Show
Oct. 9-14, Las Vegas
nabshow.com
FYI
4 | Taking a Shot
44 | Products
CI's
UNDER FORTY
PROFESSIONALS
CLASS OF 2021
@commintegrator
facebook.com/
commintegrator
youtube.com/user/
commintegrator
linkedin.com/
groups/4493761
InfoComm Southeast Asia
Oct. 20-22, Bangkok, Thailand
infocomm-sea.com
InfoComm 2021
Oct. 23-29, Orlando
infocommshow.org
Total Tech Summit
Nov. 17-19, Orlando
totaltechsummit.com
commercialintegrator.com
http://www.commercialintegrator.com/category/projects http://www.facebook.com/commintegrator http://www.youtube.com/user/commintegrator http://www.commercialintegrator.com/resources http://www.linkedin.com/groups/449376 http://www.commercialintegrator.com/email http://www.infocomm-sea.com http://www.enterpriseconnect.com http://www.infocommshow.org http://www.nabshow.com http://www.totaltechsummit.com http://www.commercialintegrator.com

Commercial Integrator September 2021

Table of Contents for the Digital Edition of Commercial Integrator September 2021

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