Commercial Integrator September 2021 - 38

TECHNOLOGY Videoconferencing
PREPARING
FOR A REMOTEFIRST
FUTURE ...
WITHOUT
GETTING
FATIGUED
Integrators need to start equipping rooms with
video-first technology and making the experience
enjoyable. By Alyssa Borelli
THE HYBRID WORKING MODEL is here to
stay and the challenge for integrators will
be how to bring equal experience to the
remote worker and the person in the room.
" Pre-pandemic video was part of the Unified
Communications, but it was the fourth
wheel, it was not a core part of Unified
Communications, " says Humphrey Chen,
co-founder and CEO of CLIPr. " Everyone
knows how to do a video now, and it's no
longer kind of like a premium elevation. It's
remote first and video first. "
Video conferencing has allowed everyone
to work remotely, but studies suggest
it's making people more tired, anxious, and
worried. Video calls require more focus
and attention because the brain must work
harder to process non-verbal cues.
Stanford researchers concluded video
fatigue is legitimate, stating excessive
amounts of eye contact, seeing oneself
during video chats, limited mobility and
a higher cognitive load in video chats all
leads to fatigue.
38
A Microsoft survey concluded brainwave
markers associated with overwork and
stress are significantly higher in video meetings
than non-meeting work. High levels
of sustained concentration begin to set in
30-40 minutes into a meeting.
" When people have to be in front of a
screen more than they want to, it's very
draining because you're all in; you can't
look away, " says Chen. " When you're
looking away, everyone knows you're not
looking, you're not paying attention, and so
you end up being very captive. "
Microsoft, Zoom, Cisco and other videoconferencing
providers have released
features designed to combat video
fatigue, including Microsoft's virtual commute
feature in Teams, Zoom's Immersive
View feature and Cisco's People Insights
in Webex.
Tech start-up CLIPr recently joined the
video realm and is hoping to save users
time with its artificial intelligence and machine
learning platform to help skip to the
Commercial Integrator SEPTEMBER 2021
Video is becoming a
predominant communication
medium. Integrators
must think about what
makes the best all-around
meeting experience.
most noteworthy parts of recorded videos,
such as webinars, virtual conferences, or
missed lectures.
CLIPr and Poly Partnership
Communications equipment company Poly
has made a strategic investment in CLIPr
" because what they're doing on the AI and
ML side is very complementary to what
we're doing, " says Beau Wilder, SVP and
GM of video collaboration at Poly.
Poly used the ClIPr software internally
for its three day video sales kickoff. Those
who weren't able to join the live kickoff,
" [were] going to have to either figure out
somehow to consume that in a very friendly
way without having to sit through 24 hours
of video content, " says Wilder. " And that's
why CLIPr is so interesting to us because
they make it incredibly easy to go digest
the most important and salient points of
that 24 hours of video content. "
Users can receive more than just a transcript
after a video. CLIPr has the ability to
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Commercial Integrator September 2021

Table of Contents for the Digital Edition of Commercial Integrator September 2021

Commercial Integrator September 2021 - Cover1
Commercial Integrator September 2021 - Cover2
Commercial Integrator September 2021 - 1
Commercial Integrator September 2021 - 2
Commercial Integrator September 2021 - 3
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