Commercial Integrator September 2021 - 40

SECURITY Cyberattacks
THE KASEYA ATTACK'S
IMPACT ON COMMERCIAL
INTEGRATORS
Industry experts weigh in
on the Kaseya ransomware
attack, how it affects
commercial integrators,
and what it means for them
going forward.
By Jess DeWitt
THE KASEYA RANSOMWARE ATTACK
that took place earlier this year has affected
between 800 and 15,000 businesses across
the world in a cyberattack that was centered
on the U.S. information technology firm.
Kaseya provides software tools to IT outsourcing
shops, which are companies that
typically handle back-office work for small
or companies too modestly resourced to
have their own IT departments.
One of these tools, the Kaseya VSA,
is a remote monitoring and management
(RMM) tool that Managed Service
Providers (MSPs) employ. The Kaseya VSA
was subverted in July which allowed the
hackers to paralyze hundreds of businesses
across five continents. Most of
the attacks have not been large concerns
but in some countries, there were larger
impacts. Sweden had to close hundreds
of supermarkets because they could not
operate its cash registers, and schools
40
and kindergartens in New Zealand were
knocked offline.
" Kaseya VSA is a popular remote
monitoring and management tool used
by Managed Service Providers, " says Rob
Simopolous, Co-Founder of Defendify.
" There are likely some technology integrators
who use this software to provide
remote system support to their customers.
If they do, they have hopefully taken
appropriate steps to protect themselves
and their customers already. "
The group behind the breach was REvil,
who demanded $70 million to restore all
the affected businesses' data but were later
more willing to temper their demands.
REvil is a criminal hacking gang that
emerged in 2019 who is believed to have
operated out of eastern Europe or Russia
and has since gone offline following the
attack. They are a well-known ransomware-as-a-service
provider, supplying
Commercial Integrator SEPTEMBER 2021
tools for others to carry out ransomware attacks
and they take a piece of the ransom.
The attack on Kaseya sent shockwaves
through the cybersecurity industry and
has put more pressure on integrators to be
more mindful when it comes to network
protection.
" It elevates what more integrators
already know, which is that they have a
responsibility to their customers, and they
need to make sure they are diligent and
vigilant when it comes to making sure
they're protecting everything they do from
cybersecurity perspectives, " says Tom
LeBlanc, Executive Director of NSCA. " If
you're an integrator and you're working
on your customers' systems and working
on their networks, you're also asking them
to trust you with their own customers'
information and private data, so it falls on
the integrator to make sure they're taking
steps to build trust with customers.
commercialintegrator.com
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Commercial Integrator September 2021

Table of Contents for the Digital Edition of Commercial Integrator September 2021

Commercial Integrator September 2021 - Cover1
Commercial Integrator September 2021 - Cover2
Commercial Integrator September 2021 - 1
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