Commercial Integrator September 2022 - 18

THE SERVICE DESK
How to Make a Backup and
Recovery Plan for Your Business
You owe a duty of care to your employees, vendors, ownership and customers to protect your data
to the greatest extent budgets will allow. By Peter Heinicke
WHEN YOU OWN A BUSINESS, you
rely on critical information to help you
keep track of your operations. Your profi ts
are important to your success, but your
data is equally essential because, if the
server goes down, you might not be able
to provide your clients with products
or services. Having the ability to serve
customers, vendors, employees and others
is why business owners must ensure they
have backup and disaster-recovery options
ready for their business.
Most people know that backing up
your data is one of the essential tasks to
ensuring business continuity. How can you
protect your essential data from nature, accidents,
hackers, viruses and other threats?
This article will present fi ve steps to keep
your data safe.
So, what is business data backup? Well,
businesses always have computers with
business-critical data. Data backup is the
practice of saving enough information that
you can recover from a data loss within a
reasonable period and for a reasonable
amount of money. It's about having the
information that will allow you, at least to a
reasonable extent, to continue operating.
Perfect recovery in zero time is not the
goal. Instead, the goal is to think through
and test a plan that will allow you to recover
operations in a feasible amount of time,
and at an aff ordable cost, for all reasonable
data losses.
Considering Business Disasters
What are the leading causes of business
disasters? Consider the following list:
› Natural disasters, such as fi re, fl ood,
hurricanes or tornadoes
› Human-caused disasters
› civil disruptions, like vandalism,
wars or riots
› ordinary crime, such as theſt or arson
› cybercrime, like ransomware, viruses
and hijacked systems
18
Data backup is the practice of saving enough information that you can recover
from a data loss within a reasonable period and for a reasonable cost.
› Soſt ware errors, like bug-fi lled releases
› Hardware failure due to age or a bad
environment
› Human error, such as inadvertently
deleting fi les or discarding computers
that have critical data
You should think about when - not if -
you should run through scenarios and plan
for what to do in the event of the disaster.
And it's important to this before disaster
occurs. Most companies not involved with
loading hardware and soſt ware on a daily
basis will fi nd it essential to have an outside
expert, like an IT person, develop this plan.
Evaluation
Step 1: Evaluate your data: Evaluate the
company's data as a whole. Most backup
methods have a cost per byte; therefore,
the more data you back up, the more costly
the solution. But most company data can
be grouped in the following four ways:
› Critical data without which you would
fail. Think about the least data you would
have to reconstruct your business aſt er
a total loss. (For example, all your onsite
computers and data-storage devices are
stolen.) Some very small businesses could
Commercial Integrator SEPTEMBER 2022
recover if the backup stored just the QuickBooks
data elsewhere. Most companies
have other records, such as employee fi les,
contracts, etc., stored as essential data.
› Important data that would cause ineffi -
ciency, but not failure, if the data were not
recovered from the backup. For example,
scanned copies of documents for which
hard-copy paper backups exist.
› Nice-to-have data, such as records that
need not be retained. Certain documents
of a suffi cient age do not have to be kept,
per government requirements, so it is not
critical to recover them.
› Unimportant data, such as fi les
irrelevant to the business. These include
computer games and fi les employees use
during break times.
Many companies back up everything as
separating can be time consuming. But you
can reduce costs if you can identify data
you can live without. Once you choose a
backup method, you can cost it out for all
company data. If it is not aff ordable, cut
back the tiers of data, working in reverse
order, until you at least have the critical
data stored and retrievable in a reasonable
amount of time.
commercialintegrator.com
MARIIA KORNEEVA/STOCK.ADOBE.COM
http://www.commercialintegrator.com

Commercial Integrator September 2022

Table of Contents for the Digital Edition of Commercial Integrator September 2022

Commercial Integrator September 2022 - Cover1
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Commercial Integrator September 2022 - 1
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