Hospitality Design - April 2022 - 135

Neon lighting backs the bar at the Martin Brudnizkidesigned
Mayfair Supper Club in the Bellagio Las Vegas
Crafted by Knibb Design, Best Friend at the Park MGM
Las Vegas nods to chef Roy Choi's childhood in LA
Ari Kastrati
Chief Hospitality Offi cer
MGM Resorts
As chief hospitality offi cer at MGM Resorts, Las Vegas-based Ari
Kastrati oversees the non-gaming strategic operations for the hotel
company. From nightlife to F+B and retail, his role also includes
the company's art and culture division, as well as internal real
estate eff orts. No matt er the venue, Kastrati says the " people are
the foundation of our success. " Here, he shares how MGM creates
immersive, energizing experiences that create loyal guests.
Vegas is all about experiences. How do you promote that
with MGM's F+B and nightlife venues?
We believe experiences are more than individual touchpoints. It's a
journey that begins the moment a guest walks in and continues until
they depart, and encompasses everything that happens in between.
In all of our venues, we focus on creating environments where design,
dining, and entertainment coexist-creating an undercurrent of
energy that enhances our guests' emotions and leaves memorable
impressions.
How have guest expectations changed in the last few years
when it comes to what Vegas has to offer?
More than ever, it's not enough to meet expectations. Our focus is on
exceeding existing expectations, but also on creating moments that
guests haven't even yet begun to dream about. By remaining focused
on our guests, hearing their feedback, and understanding their
journey, we can better meet their needs and deepen our relationship
with them. The result is proactive guest service, personalized
interactions, and connected experiences, all designed to wow the
guest.
What goes into creating these memorable moments?
Our goal is to create experiences that are unique to us. With that
as our North Star, we push ourselves to redefi ne our boundaries, or
eliminate them completely, freeing us up to envision bold, innovative
experiences. One example is our collaboration with chef Roy Choi in
opening his fi rst Las Vegas restaurant, Best Friend at Park MGM
[led by Knibb Design]. Best Friend pays homage to chef Choi's life.
Every element of the design represents a part of his life growing up
in Los Angeles, including the market environment when you enter
the restaurant, which displays nostalgic items from his youth, as well
as off ering branded merchandise and souvenirs. When guests walk
into Best Friend, they feel as if they're immersed in LA's food, music,
and culture.
Is there a restaurant that embodies what you do?
In December 2019, we introduced the Mayfair Supper Club
[designed by Martin Brudnizki Design Studio] at the Bellagio Hotel
& Casino in Las Vegas, completely reimagining the traditional
dinner experience. This innovative venue was designed to captivate
guests at every turn through a sensory feast, live entertainment, and
surprise performances. And it doesn't disappoint. The Mayfair is
dinner and a show for a new generation. Set against the backdrop
of the Bellagio Fountains, the Mayfair defi es typical dinner service
not only with live music, but also with an immersive, full-scale
production both on stage and throughout the restaurant, making
guests feel like they're part of the show.
How has the F+B industry evolved in the last few years?
I'm excited to say that food and beverage are now trip-makers,
not just trip-fillers. Guests look at a destination's food and
beverage program as an integral component of their trip and often
plan vacations centered on their love of food. As a result, it's a
cornerstone of our operations and a powerful force for driving
visitation and loyalty.
F+B Trends: What's Next
Wednesday, April 27th
10 a.m. to 11 a.m.
Location: HD Park
hospitalitydesign.com April 2022
135
Photos courtesy of MGM RESORTS
http://www.hospitalitydesign.com

Hospitality Design - April 2022

Table of Contents for the Digital Edition of Hospitality Design - April 2022

contents
from the editor
cityscene: miami
hd summit
sketchbook
business sense: black hotel investors
project breakdown: inness
trends: retail
trends: new brands
interview: sharan pasricha
interview: josh wyatt
interview: arash azarbarzin and paul mcelroy
trends: restaurant
hd expo preview
from the show director
products
conference highlights
designer profile: christian siriano
icff preview
technology
made in america
casegoods
textiles
seating
projects
sumei skyline coast boutique hotel
pendry manhattan west
aramness gir lodge
ahn luh guantang resorts and residence 
clayton members club & hotel
tommie hollywood
suzhou section homestay
muir, autograph collection 
etéreo, auberge resorts collection
hotel motto
ad index
back space: sean leffers
Hospitality Design - April 2022 - Intro
Hospitality Design - April 2022 - Cover1
Hospitality Design - April 2022 - Cover2
Hospitality Design - April 2022 - 1
Hospitality Design - April 2022 - 2
Hospitality Design - April 2022 - 3
Hospitality Design - April 2022 - 4
Hospitality Design - April 2022 - contents
Hospitality Design - April 2022 - 6
Hospitality Design - April 2022 - 7
Hospitality Design - April 2022 - 8
Hospitality Design - April 2022 - 9
Hospitality Design - April 2022 - from the editor
Hospitality Design - April 2022 - 11
Hospitality Design - April 2022 - 12
Hospitality Design - April 2022 - 13
Hospitality Design - April 2022 - 14
Hospitality Design - April 2022 - 15
Hospitality Design - April 2022 - cityscene: miami
Hospitality Design - April 2022 - 17
Hospitality Design - April 2022 - 18
Hospitality Design - April 2022 - 19
Hospitality Design - April 2022 - hd summit
Hospitality Design - April 2022 - 21
Hospitality Design - April 2022 - 22
Hospitality Design - April 2022 - 23
Hospitality Design - April 2022 - 24
Hospitality Design - April 2022 - 25
Hospitality Design - April 2022 - 26
Hospitality Design - April 2022 - sketchbook
Hospitality Design - April 2022 - 28
Hospitality Design - April 2022 - 29
Hospitality Design - April 2022 - 30
Hospitality Design - April 2022 - 31
Hospitality Design - April 2022 - 32
Hospitality Design - April 2022 - 33
Hospitality Design - April 2022 - 34
Hospitality Design - April 2022 - business sense: black hotel investors
Hospitality Design - April 2022 - 36
Hospitality Design - April 2022 - 37
Hospitality Design - April 2022 - 38
Hospitality Design - April 2022 - 39
Hospitality Design - April 2022 - 40
Hospitality Design - April 2022 - 41
Hospitality Design - April 2022 - 42
Hospitality Design - April 2022 - 43
Hospitality Design - April 2022 - 44
Hospitality Design - April 2022 - 45
Hospitality Design - April 2022 - 46
Hospitality Design - April 2022 - 47
Hospitality Design - April 2022 - 48
Hospitality Design - April 2022 - project breakdown: inness
Hospitality Design - April 2022 - 50
Hospitality Design - April 2022 - 51
Hospitality Design - April 2022 - 52
Hospitality Design - April 2022 - 53
Hospitality Design - April 2022 - 54
Hospitality Design - April 2022 - 55
Hospitality Design - April 2022 - 56
Hospitality Design - April 2022 - 57
Hospitality Design - April 2022 - 58
Hospitality Design - April 2022 - trends: retail
Hospitality Design - April 2022 - 60
Hospitality Design - April 2022 - 61
Hospitality Design - April 2022 - 62
Hospitality Design - April 2022 - 63
Hospitality Design - April 2022 - 64
Hospitality Design - April 2022 - 65
Hospitality Design - April 2022 - 66
Hospitality Design - April 2022 - trends: new brands
Hospitality Design - April 2022 - 68
Hospitality Design - April 2022 - 69
Hospitality Design - April 2022 - 70
Hospitality Design - April 2022 - 71
Hospitality Design - April 2022 - 72
Hospitality Design - April 2022 - 73
Hospitality Design - April 2022 - 74
Hospitality Design - April 2022 - 75
Hospitality Design - April 2022 - 76
Hospitality Design - April 2022 - interview: sharan pasricha
Hospitality Design - April 2022 - 78
Hospitality Design - April 2022 - 79
Hospitality Design - April 2022 - 80
Hospitality Design - April 2022 - 81
Hospitality Design - April 2022 - 82
Hospitality Design - April 2022 - 83
Hospitality Design - April 2022 - 84
Hospitality Design - April 2022 - interview: josh wyatt
Hospitality Design - April 2022 - 86
Hospitality Design - April 2022 - 87
Hospitality Design - April 2022 - 88
Hospitality Design - April 2022 - 89
Hospitality Design - April 2022 - 90
Hospitality Design - April 2022 - interview: arash azarbarzin and paul mcelroy
Hospitality Design - April 2022 - 92
Hospitality Design - April 2022 - 93
Hospitality Design - April 2022 - 94
Hospitality Design - April 2022 - 95
Hospitality Design - April 2022 - 96
Hospitality Design - April 2022 - 97
Hospitality Design - April 2022 - 98
Hospitality Design - April 2022 - 99
Hospitality Design - April 2022 - trends: restaurant
Hospitality Design - April 2022 - 101
Hospitality Design - April 2022 - 102
Hospitality Design - April 2022 - 103
Hospitality Design - April 2022 - 104
Hospitality Design - April 2022 - 105
Hospitality Design - April 2022 - 106
Hospitality Design - April 2022 - 107
Hospitality Design - April 2022 - 108
Hospitality Design - April 2022 - 109
Hospitality Design - April 2022 - 110
Hospitality Design - April 2022 - 111
Hospitality Design - April 2022 - 112
Hospitality Design - April 2022 - hd expo preview
Hospitality Design - April 2022 - from the show director
Hospitality Design - April 2022 - 115
Hospitality Design - April 2022 - products
Hospitality Design - April 2022 - 117
Hospitality Design - April 2022 - 118
Hospitality Design - April 2022 - 119
Hospitality Design - April 2022 - conference highlights
Hospitality Design - April 2022 - 121
Hospitality Design - April 2022 - 122
Hospitality Design - April 2022 - 123
Hospitality Design - April 2022 - 124
Hospitality Design - April 2022 - 125
Hospitality Design - April 2022 - 126
Hospitality Design - April 2022 - 127
Hospitality Design - April 2022 - 128
Hospitality Design - April 2022 - 129
Hospitality Design - April 2022 - 130
Hospitality Design - April 2022 - 131
Hospitality Design - April 2022 - 132
Hospitality Design - April 2022 - 133
Hospitality Design - April 2022 - 134
Hospitality Design - April 2022 - 135
Hospitality Design - April 2022 - 136
Hospitality Design - April 2022 - designer profile: christian siriano
Hospitality Design - April 2022 - 138
Hospitality Design - April 2022 - 139
Hospitality Design - April 2022 - icff preview
Hospitality Design - April 2022 - 141
Hospitality Design - April 2022 - 142
Hospitality Design - April 2022 - technology
Hospitality Design - April 2022 - 144
Hospitality Design - April 2022 - made in america
Hospitality Design - April 2022 - 146
Hospitality Design - April 2022 - 147
Hospitality Design - April 2022 - 148
Hospitality Design - April 2022 - casegoods
Hospitality Design - April 2022 - 150
Hospitality Design - April 2022 - 151
Hospitality Design - April 2022 - 152
Hospitality Design - April 2022 - textiles
Hospitality Design - April 2022 - 154
Hospitality Design - April 2022 - 155
Hospitality Design - April 2022 - 156
Hospitality Design - April 2022 - seating
Hospitality Design - April 2022 - 158
Hospitality Design - April 2022 - 159
Hospitality Design - April 2022 - 160
Hospitality Design - April 2022 - 161
Hospitality Design - April 2022 - 162
Hospitality Design - April 2022 - projects
Hospitality Design - April 2022 - sumei skyline coast boutique hotel
Hospitality Design - April 2022 - 165
Hospitality Design - April 2022 - 166
Hospitality Design - April 2022 - 167
Hospitality Design - April 2022 - pendry manhattan west
Hospitality Design - April 2022 - 169
Hospitality Design - April 2022 - 170
Hospitality Design - April 2022 - 171
Hospitality Design - April 2022 - aramness gir lodge
Hospitality Design - April 2022 - 173
Hospitality Design - April 2022 - 174
Hospitality Design - April 2022 - 175
Hospitality Design - April 2022 - ahn luh guantang resorts and residence 
Hospitality Design - April 2022 - 177
Hospitality Design - April 2022 - 178
Hospitality Design - April 2022 - 179
Hospitality Design - April 2022 - clayton members club & hotel
Hospitality Design - April 2022 - 181
Hospitality Design - April 2022 - 182
Hospitality Design - April 2022 - 183
Hospitality Design - April 2022 - tommie hollywood
Hospitality Design - April 2022 - 185
Hospitality Design - April 2022 - 186
Hospitality Design - April 2022 - 187
Hospitality Design - April 2022 - suzhou section homestay
Hospitality Design - April 2022 - 189
Hospitality Design - April 2022 - 190
Hospitality Design - April 2022 - 191
Hospitality Design - April 2022 - muir, autograph collection 
Hospitality Design - April 2022 - 193
Hospitality Design - April 2022 - 194
Hospitality Design - April 2022 - 195
Hospitality Design - April 2022 - etéreo, auberge resorts collection
Hospitality Design - April 2022 - 197
Hospitality Design - April 2022 - 198
Hospitality Design - April 2022 - 199
Hospitality Design - April 2022 - hotel motto
Hospitality Design - April 2022 - 201
Hospitality Design - April 2022 - 202
Hospitality Design - April 2022 - 203
Hospitality Design - April 2022 - 204
Hospitality Design - April 2022 - 205
Hospitality Design - April 2022 - ad index
Hospitality Design - April 2022 - 207
Hospitality Design - April 2022 - back space: sean leffers
Hospitality Design - April 2022 - Cover3
Hospitality Design - April 2022 - Cover4
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