Hospitality Design - July 2022 - 36

advertorial
Q&A with Paul Dougan
President & CEO, The Living Company
Describe your business in one sentence?
We help our customers leverage case goods and
seating as part of their creative vision to deliver
a diff erentiating, memorable, and meaningful
experience to their guests or longer-term
residents.
What keeps you inspired?
The people I get to work with and the spaces
we create together. My co-workers and our
customers are a diverse and talented group
of individuals. From diving into complex
manufacturing logistics challenges, mentoring
a junior associate over a cup of coff ee, or even
brainstorming creative solutions with a design
fi rm, it's easy to draw personal inspiration from
nearly every interaction. Alternately, when it
comes to the spaces we help create, whether it's
home for a day, a week, a semester, or longer,
where we lay our heads at night is central to the
human spirit. Our customers trust us to help
with this critical project component. This drives
us to be bett er, work harder, and go farther to
win their loyalty and gratitude every day.
How has your company evolved over the
years?
We have been designing, building, delivering,
and installing case goods and seating to various
furnished housing sectors since 2006. We
coordinate with manufacturing partners in the
U.S., Europe, Asia, and Latin America. We are
a #1 or #2 player in every vertical we participate
in today and we began exploring entry into
the Hospitality vertical in 2017. We have been
working diligently to get the right people,
processes, and systems in place to facilitate a
meaningful and sustained commitment.
What is something surprising about your
company that people may not know.
Raw materials, fi nishes, methods, and even
manufacturing partners are oſt en points
of parity in the overall furnishings value
proposition. The true diff erentiator is the
team, and the team we have assembled is
second to none. This includes their collective
experience, relationships, capacity to evolve,
and commitment to customer success. At the
board level, industry veterans Dave Johnson,
founder of Aimbridge Hospitality; and Dan
Hansen, former CEO of Summit Hotel
Properties, help drive strategy and bring an
incredible breadth of knowledge. With over
200 years of direct Hospitality furnishings
experience, the internal team is led by my
Head of Strategy & Business Development,
Wyatt Harris, and Bob Bomholt, former GM
of Kimball Hospitality. Bob is supported by
fellow Kimball alums Adam Gray, VP of
Product Development, and Tony Ferguson,
GM Asia Operations. Lastly, we have signed
on an impressive set of rep groups across
the country that today include Chris Hall
Associates, Erica Marshall Associates, GMAN
Sales, Grant Group, JM Sales Group, Joe
Rogers Associates, Rexx Sales, and SmithBrown.
So, while The Living Company may
be new to Hospitality, Hospitality is clearly not
new to us.
What is something exciting happening
at your company that you would like to
share?
You will have to wait and see....November
2022, New York City.
036
July 2022 hospitalitydesign.com
http://www.hospitalitydesign.com
Hospitality Design - July 2022

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