Healthcare Design - August 2023 - 95
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Q&A
Sherry Wessel Mendel
Senior Design Manager, ESa
What approach does
your firm use to design
spaces that support
care delivery today but
provide enough flexibility
for unknowns of the
future?
As designers, we always need
to think ahead and work with
facilities to masterplan for
the future. With population
growth, there is always the
need for more patient-care
spaces throughout the
hospital, and these quick
changes can affect the dayto-day
operation and flow
within the hospital. Each
project needs to answer
the question, " How will this
design affect future growth
of this department or adapt
with equipment needs within
the room? " Designing a
department with growth
zones and patient-care
spaces with flexibility for new
technology ensures that a
facility will be able to grow
and address the needs of
the hospital.
What role does
collaboration play in your
process? How do you
ensure the right people
have a voice at the
design table?
Collaboration is one of the key
elements of any successful
design. To ensure the best
product for our clients,
we need to seek out the
most knowledgeable and
forward-thinking specialist
for each aspect of the
project. This includes not only
the architects and interior
designers, but the design
engineers, the staff, doctors,
equipment vendors, and
hospital infection control
team. We want to work with
the administration team to
identify the key players and
educate everyone on what
these team members can
bring to the overall design.
UCF Lake Nona Hospital, Orlando, Fla. Photo: Attic Fire Photography; Shannon Fontaine (headshot)
What's one critical
question your team always
asks clients in initial
project meetings? Why?
I always like to ask, " What is
working about your current
space? " I've learned that
people will always tell you
about what isn't working or
how their needs are not being
met without being asked, but
they tend to forget to mention
what is working. By identifying
what people see as a space
that is conducive to their work,
a design can be created that
addresses their concerns while
still maintaining the positive
attributes of the space.
What are some challenges
your firm is facing? How
do you overcome those
obstacles?
One of the biggest challenges
our firm has faced in the
past few years is how to
accommodate and adapt to
a change in work style. While
some may believe everyone
should return to full time in
the office, others may think
that a completely remote
work style is better. Our firm
has overcome this obstacle
by really looking at the key
factors behind each group's
reason for wanting a specific
work style and have come
up with a hybrid model. We
are leveraging our technology
and have discovered that the
hybrid model is really bringing
out the best of both styles.
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Healthcare Design - August 2023
Table of Contents for the Digital Edition of Healthcare Design - August 2023
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Healthcare Design - August 2023 - Cover2
Healthcare Design - August 2023 - 1
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Healthcare Design - August 2023 - Cover3
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