Healthcare Design - September 2023 - 23

Owner/Provider
NATALIE MIOVSKI
HAGERTY
Senior director, facilities planning, design and
integration, Children's Hospital of Philadelphia
(Philadelphia)
INCE JOINING THE Children's Hospital
of Philadelphia (CHOP) in 2015,
Natalie Miovski Hagerty has been at
the center of the organization's significant
expansion efforts. Much of
that work has been co-leading CHOP's 10-year,
2 million-plus-square-foot, $3 billion capital
program to create state-of-the-art hospital,
outpatient, academic, and research facilities.
Balancing a variety of responsibilities from
project logistics to big-picture planning, she
looks for opportunities to drive innovation and
push boundaries in all aspects of her role.
For example, in response to shifting workplace
needs, Hagerty led an enterprise-wide
space optimization effort in 2021 that reduced
leasable space by approximately 200,000
square feet and created CHOP Commons, a
non-dedicated workspace. In January 2022,
she helped unveil the new King of Prussia
Middleman Pavilion in King of Prussia,
Pa., CHOP's second inpatient hospital in its
170-year history. Currently, she's overseeing
a new 1.3 million-square-foot, 500-bed
patient tower expansion on the main campus
and the $480 million Schuylkill Avenue
Research Building project.
Known for gathering input and building consensus
among project teams, Hagerty's is credited
for creating a model of project leadership
that includes a multidisciplinary team of physicians,
nurses, and operations staff members.
She's also an advocate of CHOP's Family and
Youth Advisory Committees and prioritizes
S
the patient-family experience on her projects,
always looking to deliver new ideas and solutions
that push boundaries. For example, as
part of the bed tower expansion project, which
is expected to be completed in 2028, she prioritized
a new campus-wide concourse level
where families will be able to seek respite and
a variety of services such as family education,
meditation, salon services, a coffee shop, and
specialized entertainment areas.
Outside of CHOP, she's a cofounder of The
Center for Health Design's Pediatric Environments
Network (PEN), an organization focused
on advancing pediatric design by bringing together
owners, architects, and vendor partners
to create a shared forum for new ideas. She's also
dedicated to delivering new research in healthcare
design, advocating for post-occupancy evaluations
on CHOP spaces that have been open at
least six months. This effort has contributed to
detailed project standards as well as expanded
brand standards focused on improving the patient
experience. By continuing to partner with
industry professionals-within her organization
as well as the industry at large-and encouraging
everyone to share their knowledge widely,
Hagerty is helping drive new ideas and innovations
throughout the industry, raising the bar on
pediatric design and maximizing the impact on
the industry's most vulnerable populations.
CHOP New Patient Tower
SEP TEMBER 2023
23
BALLINGER
Healthcare Design - September 2023

Table of Contents for the Digital Edition of Healthcare Design - September 2023
