Pizza Today - August 2022 - 10

CONVERSATION
STEVE BANGOS
Rascal House / Cleveland, Ohio
Concept:
Rascal House is an elevated
quick service restaurant
featuring all of America's
favorite foods. At Rascal
House you can get pizzas
featuring pizza by the slice,
a burger, chicken sandwich,
wings, fries and milkshakes.
Pizza Style:
Our pizza is a traditional pan pizza.
Not thin and not deep with a soft
body and crisp crust. Dough is
made fresh daily with our own
recipes of dough and pizza sauce.
We use 100 percent provolone
cheese instead of the more
commonly used mozzarella, which
is cheaper and not as rich tasting.
With six locations, how have you been able to keep staff ?
Short answer is engaged leadership and vision for the future.
It's important for us to share where the brand is going and how
each of our team members can be a part of an exciting future
with Rascal House. We've had our challenges with identifying
the right hires but we're fortunate to also have very committed
and tenured team members.
Your growth plan includes franchising. Why franchise?
Franchising done right allows new owners and entrepreneurs
to individually grow an exciting business of their own while also
benefi ting when the overall brand expands and is successful.
There are economies of scale which make franchising very
powerful as a model. Also, the opportunity to bring other
owners into the brand who share their passion, expertise and a
common vision to see their brand grow is a very powerful part of
franchising.
What was the process like to prepare the pizza company to
be available as a franchise?
It does require a lot of work - mostly in planning, support
infrastructure and learning about how successful franchising
works. Partnering with subject matter experts and good
franchise consultants who've helped build other successful
brands is very important. There are a lot of moving parts that
10 / PIZZATODAY.COM / AUGUST 2022
if done well, require deliberate planning and decision making
around what type of franchise company model you want to
follow. There are many great ones and many not so good ones.
We are striving to be a world class brand with a world class
system.
With a full menu, how have your off erings shifted in the
wake of supply price increases? How have you approached
current operational increases?
While we do have a diverse menu, it is also a simple menu.
For example, we have pizza but we don't have multiple crusts.
We off er a burger. It's oversized, but we don't have mushroom
burgers, lots of cheese options, etc. Our simplicity has helped
us with supply chain issues. However, we've not been immune
to supply shortages and having to pivot to fi nd similar products
which are acceptable to our standards. With regards to price
increases, we've had to increase price in the product categories
that have seen the most infl ation. Wings have been an example
where the costs were so high that we had to decide to either
raise prices high enough to cover costs or remove them from the
menu. We opted to raise prices knowing that some customers
would not buy and some who truly wanted the product would
buy. We also closely monitored what others in the industry were
doing with pricing, which informed us as to what customers were
experiencing with other brands.
http://www.PIZZATODAY.COM

Pizza Today - August 2022

Table of Contents for the Digital Edition of Pizza Today - August 2022

PIZZERIA OF THE YEAR
Employee Ownership
Fall Menu Favorites
Blended Service Models
Pickles on Pizza
Commentary
Digital
Conversation
Mike's Monthly Tip
Man on the Street
Building Blocks
On Deck
Knead to Know
Destinations
Product Showcase
Pizza Today Yellow Pages
The Marketplace
Expo Spotlight
Pizza Today - August 2022 - CT1
Pizza Today - August 2022 - CT2
Pizza Today - August 2022 - Cover1
Pizza Today - August 2022 - Cover2
Pizza Today - August 2022 - Commentary
Pizza Today - August 2022 - 4
Pizza Today - August 2022 - 5
Pizza Today - August 2022 - 6
Pizza Today - August 2022 - 7
Pizza Today - August 2022 - Digital
Pizza Today - August 2022 - 9
Pizza Today - August 2022 - Conversation
Pizza Today - August 2022 - 11
Pizza Today - August 2022 - Mike's Monthly Tip
Pizza Today - August 2022 - 13
Pizza Today - August 2022 - Man on the Street
Pizza Today - August 2022 - 15
Pizza Today - August 2022 - Building Blocks
Pizza Today - August 2022 - 17
Pizza Today - August 2022 - On Deck
Pizza Today - August 2022 - 19
Pizza Today - August 2022 - Knead to Know
Pizza Today - August 2022 - 21
Pizza Today - August 2022 - 22
Pizza Today - August 2022 - 23
Pizza Today - August 2022 - Destinations
Pizza Today - August 2022 - 25
Pizza Today - August 2022 - Employee Ownership
Pizza Today - August 2022 - 27
Pizza Today - August 2022 - 28
Pizza Today - August 2022 - 29
Pizza Today - August 2022 - Blended Service Models
Pizza Today - August 2022 - 31
Pizza Today - August 2022 - 32
Pizza Today - August 2022 - 33
Pizza Today - August 2022 - Pickles on Pizza
Pizza Today - August 2022 - 35
Pizza Today - August 2022 - 36
Pizza Today - August 2022 - 37
Pizza Today - August 2022 - Fall Menu Favorites
Pizza Today - August 2022 - 39
Pizza Today - August 2022 - PIZZERIA OF THE YEAR
Pizza Today - August 2022 - 41
Pizza Today - August 2022 - 42
Pizza Today - August 2022 - 43
Pizza Today - August 2022 - 44
Pizza Today - August 2022 - 45
Pizza Today - August 2022 - 46
Pizza Today - August 2022 - 47
Pizza Today - August 2022 - 48
Pizza Today - August 2022 - 49
Pizza Today - August 2022 - Product Showcase
Pizza Today - August 2022 - 51
Pizza Today - August 2022 - Pizza Today Yellow Pages
Pizza Today - August 2022 - 53
Pizza Today - August 2022 - 54
Pizza Today - August 2022 - 55
Pizza Today - August 2022 - 56
Pizza Today - August 2022 - 57
Pizza Today - August 2022 - The Marketplace
Pizza Today - August 2022 - 59
Pizza Today - August 2022 - 60
Pizza Today - August 2022 - 61
Pizza Today - August 2022 - 62
Pizza Today - August 2022 - 63
Pizza Today - August 2022 - 64
Pizza Today - August 2022 - 65
Pizza Today - August 2022 - Expo Spotlight
Pizza Today - August 2022 - Cover3
Pizza Today - August 2022 - Cover4
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