Pizza Today -April2023 - 28

OPERATIONS
In the Air
A
s the COVID-19 pandemic
gripped the country in 2020,
Sean Chang noticed an
everyday behavior practiced by
millions of Americans - visiting a
restaurant - suddenly deemed risky.
For Chang, an associate professor
at Florida International University's
Chaplin School of Hospitality &
Tourism Management, the aggressively
shifting consumer sentiment
intrigued.
" Almost overnight, people became
sensitive to something they didn't
think twice about before, " Chang
says.
With a scholarly focus on investigating
ways hospitality operations
can add value to their products and
services, Chang thought indoor air
quality demanded a look.
In the April 2021 edition of the
International Journal of Hospitality
28 / PIZZATODAY.COM / APRIL 2023
6 steps to improve indoor air quality
Management, a Chang-led study of
open-kitchen restaurants with grilling
and frying found these establishments
were likely to cause respiratory
health problems and elevate susceptibility
to COVID-19. Chang and
his co-authors suggested restaurants
use air quality surveillance systems to
monitor air quality and take preventative
measures to keep restaurants
safe and healthy.
" Indoor air quality has ramifications
for the customer experience,
employee health and the restaurant's
healthcare expenses, " says Chang,
adding that today's customers and
employees are far more mindful of
indoor air quality than ever before,
which has elevated the issue with
operators.
Indoor air quality and the pizzeria
By
Daniel P. Smith
Commercial cooking is known as
the main source of harmful particulate
matter pollution indoors, explains
Bendegul Okumus, an associate
professor at the University of Central
Florida's Rosen College of Hospitality
Management and a research
collaborator with Chang. Particulate
matter is a mixture of airborne solid
particles, which can include dirt,
dust and flour, and liquid droplets.
Exposure to particulate matter can
cause short-term health effects, such
as lung or eye irritation, sneezing or
shortness of breath. It can also impact
lung function and potentially worsen
existing medical conditions like
asthma and heart disease.
" Anyone who breathes the restaurant's
air can suffer acute or chronic
health problems due to these particulate
matter rates, " Okumus says, adding
that some commercial cooking

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Pizza Today -April2023

Table of Contents for the Digital Edition of Pizza Today -April2023

Pizza Today -April2023 - CT1
Pizza Today -April2023 - CT2
Pizza Today -April2023 - Cover1
Pizza Today -April2023 - Cover2
Pizza Today -April2023 - 3
Pizza Today -April2023 - 4
Pizza Today -April2023 - 5
Pizza Today -April2023 - 6
Pizza Today -April2023 - 7
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Pizza Today -April2023 - Cover3
Pizza Today -April2023 - Cover4
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