Security Sales & Integration April 2022 - 33

tends with a landscape of ever-escalating cyber
threats and attacks.
Th e Cybersecurity Deep Dive found substantial
increases reported by dealers and integrators
in known breaches to their customers'
IT networks as well as compromised devices
and systems residing on those networks. Specifi
c to networked physical security, respondents
identifi ed the highest level of vulnerability
concern in the government, critical
infrastructure and fi nancial institutions markets,
and from a technology standpoint the
greatest risk being associated with wireless video
surveillance. Th e incidence of equipment
vulnerabilities reported to manufacturers rose
25 percentage points.
Against that backdrop, the survey shows
dealers and integrators are stepping up their
game in this arena. Examples include being
more knowledgeable and better prepared
overall, and signifi cant advances in insurance
policies, customer contracts, best practices,
internal and customer networks penetration
testing, and a heavy emphasis on IT and cybersecurity
competencies in recruiting and
training for both technical and sales positions.
Although not part of the survey, it's worth noting
the industry's upsurge in IT certifi ed and
credentialed technicians.
Th e Deep Dive also demonstrates a shift in
mindset as evidenced as by not only accepting
the need to contend with cybersecurity
as a physical security systems provider where
less than 10 years ago it was dismissed out of
hand, but also to consider if not embrace the
opportunities it brings. Nearly all respondents
reported their companies are either presently
doing so, in the process of implementing or at
least considering off ering cybersecurity-related
products and/or services, such as those of
a managed security service provider (MSSP).
Additional challenges facing the electronic
security industry according to this dataset
include a higher priority and far more dollars
being directed toward cyber rather than
physical security systems, and complications
imposed working with end users' IT departments.
In general, the bulk of the 2022 SSI
Cybersecurity Deep Dive shows the industry
heading in a positive direction, with the imperative
to remain proactive and vigilant. Indeed,
those who have " majored " in electronic
security are well advised to at least " minor " in
cybersecurity.
securitysales.com
Personal IT/Cybersecurity Knowledge
Personal IT/Cybersecurity Knowledge
(Based on ascending scale of 1-10, '10' indicating highest level of
comfort/knowledge)
Personal IT/Cybersecurity Knowledge
28%
The average rating is 6.96,
up from 6.36 in 2018, a
rise of .79 since the fi rst
2014 study.
9%
7%
4%
3%
1-2
4%
3%
1-2
1-4
5
1-4
6
5
7
6
8
7
9
8
10
9
10
9%
7%
28%
20%
20%
15%
15%
11% 10%
11% 10%
Personal Interest in Learning More
(Based on ascending scale of 1-10, '10' indicating highest level of
interest)
29% 29%
17%
6%
1-4
7%
1-4
5
6%
7%
17%
17% 17%
13% 13%
11% 11%
5
6
6
7
7
8
8
9
9
10
Security integrators may have hit their limits here because those interested
in expanding their cybersecurity and IT knowledge fell more than a point
(from 8.35 to 7.34) since 2018.
Potential Cybersecurity Impact to Customers
Potential Cybersecurity Impact to Customers
30%
Known Customer Breaches
Yes
78%
7%
5%
7%
5%
1-3
1-3
4
5%
4
5
No
22%
5%
5
6
6%
6
7
6%
22%
14%
Although respondents are less concerned
about potential cybersecurity impact to
customers, the rise in noted breaches is
staggering. " Yes " more than doubled since
the last survey in 2018.
7
8
11%
11%
14%
30%
22%
10
8
9
9
10
APRIL 2022 Security Sales & Integration 33
10
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Security Sales & Integration April 2022

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