Security Sales & Integration August 2021 - 30

Special Report
2021 Monitoring
Technology
Marvel Award:
Runner-Up
Acadian's AI Thwarts
False Alarms
While we are part of a very large company, we
are still very much a small, nimble monitoring
company. Because of that we can go out and
create special integrations with new products
or startup companies that we believe in, and
that some of our competitors might not have
the time to devote to. Consequently, we off er
a large number of unique services, " says AMS
Senior Director Brandon Niles.
Th e Calipsa False Alarm Filtering Platform
The deployment of the Calipsa
False Alarm Platform has
allowed Acadian Monitoring
Services to adopt improvements
in prioritization of true
events and helped decrease
response times to true alarms
by about 35%.
A
mid contending with a historic
pandemic
and
record-breaking
hurricane season, Louisiana-based
Acadian Monitoring
Services (AMS) found a way to up its already
formidable game. During 2020, the company,
which services and monitors around 130,000
customers from its central stations in Lafayette,
Baton Rouge and Elk Grove Village, Ill.,
eliminated its total false and nuisance alarms
by 96%. Its secret weapon: the Calipsa False
Alarm Filtering Platform.
" Acadian Monitoring Services is always
looking for new and innovative solutions.
30
Security Sales & Integration AUGUST 2021
securitysales.com
is an AI-powered, Cloud-based video analytics
solution. Th e platform uses deep learning algorithms
to recognize if an alarm has been caused
by human or vehicle movement. It fi lters out
any that are not caused by this, presenting only
genuine alarms to operators. AMS now uses
the solution Calipsa via its seamless integration
with Immix's alarm receiving platform.
Th is adoption, adaption, deployment and
success with leading-edge technology has resulted
in Acadian Monitoring Services being named
a runner-up for the 2021 TMA/SSI Monitoring
Technology Marvel Award. It's a heck of a way
to add to its parent company, Acadian Ambulance,
celebrating its 50th anniversary this year.
According to the fi rm, it is the world's largest
privately owned ambulance business.
Th e benefi ts AMS has realized benefi ts due
to the use of Calipsa are far-reaching. It has
aff orded the fi rm the ability to adopt improvements
in prioritization of true events and has
also helped decrease response times to true
alarms by about 35%. Th e technology has also
improved operators' job satisfaction, reducing
employee turnover around 5%. According to

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Security Sales & Integration August 2021

Table of Contents for the Digital Edition of Security Sales & Integration August 2021

Security Sales & Integration August 2021 - Bellyband 1
Security Sales & Integration August 2021 - Bellyband 2
Security Sales & Integration August 2021 - Cover 1
Security Sales & Integration August 2021 - Cover 2
Security Sales & Integration August 2021 - 1
Security Sales & Integration August 2021 - 2
Security Sales & Integration August 2021 - 3
Security Sales & Integration August 2021 - 4
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Security Sales & Integration August 2021 - Cover 3
Security Sales & Integration August 2021 - Cover 4
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