Security Sales & Integration August 2021 - 32

Special Report
2021 Monitoring
Technology
Marvel Award:
Runner-Up
General Monitoring's
Top Tech Generates
Results
W
ith a history dating back 50
years, Huntington Beach, Calif.-based
General Monitoring
Services (GMS) has established a
As a mediumsized
UL central
station, GMS has
been extremely
aggressive in
vetting and
implementing
various
technology
services and
products to assist
our valued dealer
partners.
- Ken Gresty, General
Monitoring Services
32
reputation for providing exceptional service and
peace of mind. Founded by Los Angeles County
Sheriff's Department Officer Joseph Chetta
in 1971 as a private alarm company, General
Security Systems (GSS), the company became
a successful and well-respected wholesale monitoring
provider. In 1987, GSS launched GMS
as its own central alarm monitoring station,
providing direct support to GSS clients as well
as service to other alarm companies.
As both companies grew, GSS was sold to another
company and Chetta dedicated himself
to growing GMS into an industry leader. Today,
the provider serves its client partners and
thousands of monitored locations while striving
to uphold the highest levels of professionalism,
integrity and technologies. It's for the
latter accomplishments that GMS was selected
a 2021 TMA/SSI Monitoring Technology Marvel
Award runner-up.
" As a medium-sized UL central station, GMS
has been extremely aggressive in vetting and
implementing various technology services and
products to assist our valued dealer partners, "
says GMS Business Development Director Ken
Gresty. " GMS has recently implemented two
leading-edge remote services through WorkHorse
and AlarmHive to assist dealers with
the management and flow of data seamlessly
among multiple applications associated with a
client site or multiple sites. And our lone worker
solutions product/services offerings is one of
the best in the Industry. "
GMS cites the implementation of The Bold
Groups Stages Automation for allowing extensive
XML API integrations that have been
Security Sales & Integration AUGUST 2021
a leading factor in the company's multiple
upgrades and advanced technology implementations.
Its new and enhanced technology
offerings include integrations with IoT-specific
services, video integrations such as Alarm.
com Visual Verification, DSC NEO video,
DMP video, Immix SureView, Webeye, Optex
CHeKT Actuate Video and AI services, Evolon,
and Calipsa AI solutions.
" The WorkHorse and AlarmHive integrations
allow new options for dealer data management
and flow of data among multiple
sources, " adds Gresty. " Our ultimate focus is
to be able to support and offer all the major
vendors products and services to allow for our
partner dealers to have a solid option amongst
competition. "
According to Gresty, the various technology
enhancements cover a broad range
of services, each being critical in respect to
the outcome of response by a central station
operator. These offerings are said to have allowed
for increased positive response times
and accuracy to include embedded audit
trails. By utilizing the latest technology for
processing and presenting events and data requirements
the ROI has proven to be significant,
asserts Gresty.
" Our extensive vetting and ultimate offerings
of various IoT monitoring services
- along with new video offerings with AI
options and also a cutting-edge new product
service for 'smart outlets' for fire/life-safety
monitoring - has placed us on the foresecuritysales.com
http://www.securitysales.com
Security Sales & Integration August 2021

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