Security Sales & Integration August 2022 - 29

In what ways do you help contracted
security dealers increase RMR?
Ron Bowden, Director of
Sales & Dealer Development,
UCC: UCC has an entire
business development
team that works with our
dealers to provide them " real-world "
ways to grow their business, increase
their sales, lessen attrition and increase their
Years in business: 44
Number of employees: 600+
Number monitored accounts:
3.6 million
Licenses, certifications &
accreditations: Licensed in
all 50 states, UL, FM, TMA
Five Diamond, IQ, SOC 2,
HIPAA
Value-adds: " Six redundant
monitoring stations at rates
competitive with providers
having only one or two. Our
proprietary MPower Dealer
Access gives our dealers the
tools they need to help run
their business, monitor activity,
reduce false alarms and
increase their bottom line.
Subscriber access gives dealers'
customers access to their
data, history and the ability
to place accounts on/off test.
MYALARM.CHAT reduces
false alarms and improves
satisfaction by communicating
the way customers prefer,
via SMS. Subscriber billing
and TeleMax Answering
Service allow dealers to make
better use of their resources.
Finally, is access to funding at
aggressive multiples. " - Jim
McMullen, President & COO
▶ Elite Interactive
Solutions
Headquarters & phone: Los
Angeles; (877) 435-4832
Web site: eliteisi.com
Years in business: 14
RMR with both new and existing subscribers
- all with spending little or no money. This is
accomplished both in one-on-one sessions with
our dealers, organized webinars and in more
than 30 " Grow Your Business " in-person seminars
throughout the country.
Andrawos: The pandemic forced us to think
of business continuity from a broader perspective.
We learned that we needed to enhance our
Number of employees: 85
Number monitored
accounts: 400+
Licenses, certifications &
accreditations: UL Certified
for Remote Guarding, DoD,
FBI LEEDA
Value-adds: " Elite offers a
turnkey process for site visits,
architected solutions and
security materials ordering
and delivery. The dealer
provides installation, testing
and warranty, workmanship,
and O&M services. Plus, they
share in the RMR. Further,
they have a significant role
in lifecycle management for
upgrades and replacement
work, both to provide the service
and to ensure a strong
ongoing customer relationship. "
- Aria Kozak, CEO
▶ EMERgency24
Headquarters & phone: Des
Plaines, Ill.; (800) 800-3624
Web site: emergency24.com
Years in business: 55
Number of employees: 130
Number monitored
accounts: 250,000
Licenses, certifications
& accreditations: UL, FM,
IQ, many state licenses as
required
Value-adds: " Technicians tell
us our app is the best around
and that it makes their job
much easier. Subscribers feel
the same way about our UrSecure
app. They can put the
system on test, update party
lists, change supervision
hours for holidays, and such.
It is very robust. We were first
to market with both of those
apps, as well as two-way
texting for noncritical alarm
signals. EM24 also provides
free literature to educate
subscribers about their alarm
system and how to work
with a central station. It also
has a detachable monitoring
certificate for your customers'
records, which insurance
companies often request. "
- Steve Mayer, Vice President
of Operations and
Administration
▶ General Monitoring
Services
Headquarters & phone:
Huntington Beach, Calif.;
(800) 839-7212
Web site: gmscentral.com
Years in business: 35
Number of employees: 50 +/Number
monitored accounts:
62,000 (2021))
Licenses, certifications &
accreditations: UL, IQ Certified,
NFPA
Value-adds: " GMS continues
to uphold the highest
levels of professionalism,
integrity and technologies.
We are launching a Company
Store on our website to
provide a source for dealers
to have quick access to many
value-added services that
go beyond the scope of just
" monitoring. " We also offer
various business services,
from funding to marketing
and basic business services,
where we have arranged for
discounts or other benefits
of value to dealers. With
multiple services, incentive
programs and mobile interactive
account access tools,
we provide unprecedented
services now and into tomorrow. "
- Ken Gresty, Business
Development Director
▶ National Monitoring
Center (NMC)
Headquarters & phone: Lake
Forest, Calif.; (800) 662-1711
Web site: nmccentral.com
Years in business: 21
Number of employees: 200+
Number monitored
accounts: N/A
Licenses, certifications &
accreditations: UL 827, 827A
and 827B; FM; TMA Five
Diamond; IQ
Value-adds: " NMC is proud
to partner with Netwatch
to provide Proactive Video
Monitoring to our customers.
PVM focuses on preventing
crimes, whereas traditional
video surveillance is reactive
and can only help solve
crimes. PVM draws immediate
attention to unauthorized
securitysales.com
AUGUST 2022 Security Sales & Integration 29
http://www.nmccentral.com http://www.gmscentral.com http://www.emergency24.com http://www.eliteisi.com http://www.securitysales.com
Security Sales & Integration August 2022

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