Security Sales & Integration August 2022 - 49

the island of Bermuda, began considering a
technological refresh and upgrade. BSG was
founded in 1969 and started providing its own
in-house monitoring some years later. After a
careful review of what was feasible, along with
a comparison to what was available in the marketplace,
discussions commenced to forge an
alternate path.
Conversations involved BSG's requirement
for a monitoring solution that would provide
local processing with Cloud-based services. Unlike
a domestic dealer within the United States,
the challenges for this structure included bridging
the international expense of long-distance
communications to and from North America.
A solution was needed that could provide logistical
independence for the company's North
Atlantic Island operations with failover support
from a large wholesale central station.
After significant deliberation we created
a plan, structure and options for the desired
central station upgrades and emergency planning.
We weighed the differences and possible
options of investing in new and enhanced
technology, taking a deep dive into undersecuritysales.com
standing
what these enhancements and upgrades
would deliver.
A decision was reached to create an RFP to
solicit the thoughts and recommendations from
third-party monitoring providers in order to
strike a strategic partnership that would meet
the goals of BSG. The RFP was distributed to
many of North America's large third-party providers
for response.
After a lengthy process and many central station
site visits, BSG selected Rapid Response
Monitoring Services as its third-party partner.
The BSG integration leveraged RRMS' technology
toward accomplishing its goals. Before
this hosting arrangement, BSG maintained its
own receivers, AES radio network, AlarmNet,
central station automation and PBX telephone
system on the island. Our goal was to refresh all
the technology and utilize everything the host
center had developed and deployed over the
years to support its subscriber base.
Avoiding the international challenge of inbound
and outbound long-distance calling was
essential toward economic feasibility. Along with
RRMS Vice President of Technology and InnoCurrently,
UL has listed
Affiliated Monitoring (pictured),
NMC and Rapid Response as
central station hosts and host
centers.
AUGUST 2022 Security Sales & Integration 49
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Security Sales & Integration August 2022

Table of Contents for the Digital Edition of Security Sales & Integration August 2022

Security Sales & Integration August 2022 - Cover1
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Security Sales & Integration August 2022 - Cover3
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