Security Sales & Integration December 2021 - 42

2021
STELLAR
SERVICE
AWARDS
2021
STELLAR
SERVICE
continue to add new educational tools to our website to keep our partners up to
date on the latest industry trends and top solution off erings. - Tony Sorrentino,
President, North America, ScanSource
SILVER: PSA
BRONZE: Security Equipment Supply (SES)
DEALER/INTEGRATOR WEBSITE
GOLD: ADI
ADI continues to make signifi cant investments in our digital footprint and online
shopping experience. We launched a series of upgrades to our Digital Branch, released
a new mobile app and introduced many new features like buy online pick up
in store, quote-to-order and AI-based suggested selling. These updates are delivering
signifi cant impact and enhancing the online shopping experience for customers.
ADI's ecommerce revenue in the fi rst half of 2021 was up over 65%. - Bob Appleby
SILVER: ScanSource
2021
BRONZE: Snap One
In 2021, we committed to making our partners'
lives easier and developing solutions
and processes to streamline their businesses.
For example, we released a major
evolution to OvrC that fi rmly establishes
the platform as the industry-leading remote
management and monitoring service. We
also off ered security partners a convenient
and fl exible shopping experience through
expansion to 30+ local branches and a world-class shopping portal. Partners can
trust we'll have their products in stock and deliver them in a timely manner. Besides
manufacturing in-house brands, we continue to work with select brands to help
partners consolidate purchasing and earn greater rewards. Selling exclusively to pro
security installers, we protect margins and consider our partners' needs the highest
priority. - Clint Choate, Senior Director - Markets, Security, Snap One
STELLAR
SERVICE
42
Security Sales & Integration DECEMBER 2021
SILVER: ADI
Training and education have always been a
major focus at ADI, as customers rely on us
to help them learn about the latest technologies.
During the pandemic, we ramped up our
online and webinar off erings to keep dealers
updated on the key products and opportunities
available. And with new safety measures
in place, we're happy to resume hosting ADI
Expos in select cities across North America,
and work with our supplier partners to provide
local training opportunities in our branches.
Additionally, our on-demand training platform,
ADI Academy, gives customers the opportunity
to participate in product and industry training
anytime, anywhere. - Bob Appleby
BRONZE: PSA
DEALER PROGRAMS/
INCENTIVES
GOLD: SS&Si Dealer Network
2021
STELLAR
SERVICE
TRAINING PROGRAMS
GOLD: SES
Our focus on promoting our partners' brands
separates us from the competition. We put our
dealers' branding front and center with free
private labeling of equipment and customized
marketing materials. And our Innovate conferences
bring dealers from noncompeting territories
together to learn from each other. - Jake
Voll, President, SS&Si Dealer Network
SILVER: SES
BRONZE: ADI
TRADE SHOW PRESENCE
GOLD: ADI
Tradeshows and events are important as they
provide us with an opportunity to intersecuritysales.com
http://www.securitysales.com
Security Sales & Integration December 2021

Table of Contents for the Digital Edition of Security Sales & Integration December 2021
