Security Sales July 2021 - 30

of the best
2021 Small to Midsize
Installer of the Year
scDataCom
WORKING SMARTER
scDataCom's
organizational
transparency and focus on
the team acts as a force
multiplier. Management
recognizes that none of
the company's people is as
smart as all its associates
combined. The " teamwork
makes the dream work "
mentality has allowed the
business to work together
to accomplish things that
many organizations of
comparable size could
probably not achieve.
scDataCom invests heavily in
technician training and takes
pride in having a team reflective
of that expertise. That
commitment is evident in their
daily work with demonstrated
understanding of industry requirements
and regulations, to
ensure exceeding standards.
During the pandemic, scDataCom's SafeCity program
provided free security surveillance systems
to a cumulative total of 25 businesses.
solutions to solve human problems.
As a small business, we're able to be more mobile
and leverage our size to form personal connections
with our clients. They know us, they
trust us, they like us and that's powerful. We'd
lose that spark if we automated everything to
death. Instead, we strive to put the 'human element'
into every interaction. Even little things,
like removing the robotic auto attendant from
our main number and routing all calls to a team
member, have a big impact.
We've standardized our sales process to include
regular check-ins, including a quality survey
at the conclusion of a new installation. This
survey includes a simple numerical rating for
the various touchpoints throughout the lifecycle
of the job - from sales to project management
to the installation. This feedback is gathered
by our business development department
and reviewed monthly by management.
Supporting Women, Vets
Meyer: We seek to be a contributing member
to the communities we serve - this extends
beyond geographical boundaries and includes
an entrepreneurial network of both women and
veteran entrepreneurs across the county.
Locally, we sponsor several charity events
and I am closely involved with an entrepreneurial
nonprofit, The Creative Coast, that
seeks to empower technology organizations
in Savannah. scDataCom has sponsored many
pitch competitions for local startups and I was
a featured panelist at June's She Hustles event,
which celebrates and inspires female entrepreneurs
in Savannah. I love to see women jumping
into entrepreneurship. Few things bring
me more joy than cheering them on, especially
those working in traditionally male-dominated
verticals.
In addition, Kathleen and I are graduates of
Syracuse University's Institute for Veterans and
Military Families [IVMF], which offers educational
programs and career planning for service
members, veterans and their families. Kathleen
completed numerous executive leadership programs
though IVMF and was in the inaugural
Entrepreneurship Bootcamp for Veterans Accelerate
class at Florida State University.
She has served as a mentor to other participants
and as a panelist for a number of their
events. That includes VeteranEdge in 2020, the
country's largest convening of established military-connected
business owners and supporters.
Ford: I was honored to be selected as a person
whose business insights would be of interest
and provide value to other entrepreneurs.
IVMF's offerings have uniquely contributed to
scDataCom's growth by providing us opportunities
to bridge and link with a deep bench of
entrepreneurs and other helpful humans who
are devoted to making good things happen for
veterans in business. SSI
30
Security Sales & Integration JULY 2021
securitysales.com
best
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Security Sales July 2021

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