Security Sales & Integration May 2021 - 52

Original Research
2021 SSI Access Control
Deep Dive

Devices that
control where
people are
permitted to
go and when
they do so were
even more vital
as contactless,
contract tracing
and occupancy
monitoring
solutions.

Top Access Control as a Service
(ACaaS) Implementation Pain Points
1. Demand and marketplace acceptance
2. Developing pricing or business model
3. Costs
4. Marketing
5. Determining sales incentives
6. Staffing
7. Codes, regulations or standards
8. Training

Most Commonly Deployed
Access Control Technologies
Proximity readers

31%

Mechanical door hardware

28%

Keyless entry/exiting

24%

Integration with fire/life safety

20%

Proprietary platform

20%

Integration with video

19%

Mobile system control app

19%

Multiformat card/token readers

19%

Open platform

19%

Integration with intrusion detection

17%

WiFi

17%

Cloud-hosted or managed access
control as a service (ACaaS)

16%

Smart locks

15%

Telephone entry or intercom

13%

Bluetooth

12%

ID card generation

12%

Mobile phone credentialing

12%

Percentage Access Control
Revenues by Vertical Market

Gates, barriers, turnstiles or bollards

11%

Biometrics (facial, finger, hand, etc..)

10%

Commercial offices

Elevator control

8%

Integration with mass notification

8%

Residential integration with other
home controls

8%

Magstripe readers

8%

Geo-fencing

7%

Demand and marketplace acceptance registered 594 points (up 13 from 2019) compared
to No. 2 developing pricing or business model
with 532 (up 17 points) as the leading challenge
faced by providers entering the ACaaS space.
Rounding out the top 5 was costs at 510 (+3
points), marketing with 474 points (down 68)
and determining sales incentives at 465 (came
in No. 8 in 2019).

16%

Industrial facilities and warehouses

8%

Small to midsize businesses (SMB)

8%

Healthcare

7%

K-12 education

7%

Residential - single-family homes

7%

GPS location capability

6%

Retail

7%

NFS

6%

Government

6%

Integration with gun or gunshot detection 3%

Residential - multidwelling buildings

6%

Higher education

5%

Critical infrastructure

4%

Financial institutions

4%

Hospitality

4%

Houses of worship

4%

Elderly homes/facilities

3%

Quick-serve restaurants /
convenience stores

2%

Perhaps in part due to publicized concerns
about proximity being susceptible to hacking,
it lost 7 percentage points while other wireless
technologies like WiFi (+5 percentage points)
and Bluetooth (+3) gained in popularity. Meanwhile, both tried and true mechanical door
hardware/locks (+4 points) and leading-edge
smart locks (+3) evidenced faith in older and
new tech alike.

Cannabis facilities

1%

Sports/Events/Entertainment venues

1%

Commercial offices were handily the leading access control vertical market,
more than doubling up the industrial facilities and SMB verticals. With the
pandemic a factor, government was chopped in half while healthcare slid
4 percentage points. Single-family residential and retail both gained a point.

52

Security Sales & Integration MAY 2021

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securitysales.com

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Security Sales & Integration May 2021

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