Security Sales & Integration October 2021 - 2

Contents
October 2021
Vol. 43 | No. 10
FEATURES
22 | Schmidt Polices Its Security
A regional systems provider implements
a three-pronged plan to thwart false
COVER STORY
alarms. Find out how its EAP (education & training; attention &
review; protocol & standards) scheme helped win 2021's Police
Dispatch Quality Award. By Scott Goldfine
30 | Assuring Alarm Panels Are All Set for 3G Sunset
Lost for some amid the COVID-19 lockdowns is the looming
shutdown of 3G cellular networks. Without upgrades this will
cripple security and fire/life-safety systems. A half-dozen
solution providers discuss the challenge, outlook and remedies.
By Scott Goldfine
36 | AI for the Bad Guy
Advances in technology are better tying video in with intrusion
alarms to slash false alarms and save valuable law enforcement
resources. Discover how artificial intelligence is making video
verification more effective and marketable. By Erin Harrington
40 | Smarter Software Platforms Power
Security Success
Having the right tool at arm's reach is just as important in the
office as it is in the field. From an operations standpoint, that
translates into the latest business and financial management
solutions. Discover what capabilities and features should be
considered and why. By Justin DeBaggis and Bill Brousseau
22
44 | Four Big Reasons to Bridge Platforms
With customers' integrated security solutions, the whole ideally
exceeds the parts. Find out why internally interconnecting
sales management and operations platforms can similarly reap
substantial dividends. By Tracy Larson
48 | Homeowners Are Clamoring for More Cameras
Once considered taboo, in recent times video cameras
(especially doorbells) have been among the fastest-growing
security products sold into the home. Find out how cameras
have become a window to a fully monitored security and lifesafety
solution. By Dwight Dumpert
52
SMARTS & PARTS
56 | Tech Talk
Grounding 101. By Bob Dolph
57 | Fire Side Chat
Testing smoke sensor sensitivity.
By Shane Clary
52 | Communicating the Value of Intercoms
The emergence of mass notification systems, Cloud-based
access control, IP and video is expanding intercom uses and
opportunities. Discover the latest developments and how they
can solve end-user needs. By Adam Reed & John Hemp
EXECUTIVE DECISIONS
58 | Monitoring Matters
The evolution of entrepreneurship in
security. By Peter Giacalone
59 | Business Fitness
How to retain employees.
By Paul Boucherle
View extended versions of SSI columns online at securitysales.com/columns
2
Security Sales & Integration OCTOBER 2021
36
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Security Sales & Integration October 2021

Table of Contents for the Digital Edition of Security Sales & Integration October 2021

Security Sales & Integration October 2021 - Bellyband Front
Security Sales & Integration October 2021 - Bellyband Back
Security Sales & Integration October 2021 - Cover 1
Security Sales & Integration October 2021 - Cover 2
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Security Sales & Integration October 2021 - Cover 3
Security Sales & Integration October 2021 - Cover 4
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