Security Sales & Integration September 2021 - 66

Video
Remote Surveillance
Advances
The ability to access video
remotely or through the Cloud
provides easier monitoring
for business owners and the
ability to show video footage
to law enforcement.
PHOTO COURTESY OF PRO-VIGIL
Jason Burrows, western sales manager for
IDIS America, points out, " New innovations
in video management software mean it is now
perfectly placed to meet post-pandemic requirements
- to support the shift to hybrid
working; to meet the greater need for centralized,
distributed, remote control and management
of surveillance operations, and to allow
the automation of surveillance processes. "
By giving users new, granular video-derived
intelligence about the way their sites are used,
he explains, it is helping them to optimize their
buildings and workspaces; helping them reduce
upfront and lifecycle cost to speed their return to
profitability; and delivering on the biggest lesson
learned from the pandemic - the need for flexibility,
preparedness, and resilience to pivot and
adapt to sudden changing operational requirements
and continually evolving threats and risks.
Burrows adds that IDIS is still seeing the biggest
demand for deep learning-powered analytics
to reduce false-positive alarms that regularly
plague control room staff, which can result in
time wasted dispatching officers to alarm events
triggered to harmless environmental factors.
" AI-assisted notifications for object, intrudCloud
services
can open up many
new possibilities
in ways to
deploy and
maintain security
devices.
- Troy Wideman,
Bosch Security and
Safety Systems
66
er, and loitering detection ensure faster detection,
verification, and incident response to
real threats and incidents to significantly improve
the efficiency and productivity of security
teams, " he says. " And instead of continual
attention and mental stamina being needed
to focus on multiple camera streams, control
room operators now only need to view a single
customer video feed and decide on what action
to take, when a real event or threat occurs. In
addition, many end users now recognize that
video tech can now add real value to their business
in ways that extend far beyond security. "
Among those, Burrows cites the ability to automatically
analyze video to detect and define
events is contingent on having quality input
video, which is why it's often combined with
camera advancements such as video denoising,
image stabilization, light-enhancing technology,
easy-to-use masking tools, and 4K resolution.
Villanueve notes that a modern security provider
should always help customers to go beyond
security and improve their everyday operations.
" If you're going to accomplish that, you need
more than just cameras, " he advises. " You need a
system that's going to connect cameras with other
sensors, other datapoints, databases, records,
systems. You need a way to maximize that capaSecurity
Sales & Integration SEPTEMBER 2021
bility, and make the data available throughout
the system in different ways and offer as much
guidance and automation as you can. "
More Integrator Opportunities
As Bosch's Wideman notes, with new Cloud
services, dealers and system integrators will be
able to do more monitoring and maintenance
of their systems without the need to send personnel
onsite. This, he reasons, will provide a
cost savings to them and allow them to, in turn,
offer new services to their customers driving
new forms of revenue.
" Integrators are understanding that they can
now use cameras with the capability to allow
full setup remotely. This would include image
settings, firmware maintenance, and field of
view, and significantly shortens the time of installation
and provides for remote maintenance
in the future, " Wideman says. " And with new
Cloud services, dealers and system integrators
will be able to do more monitoring and maintenance
of their systems without the need to send
personnel onsite. "
Today's end-to-end solutions that incorporate
deep-learning analytics are more affordable,
robust and user-friendly than ever. As a
result, what was once the preserve of large enterprises
with dedicated 24/7 manned control
rooms puts the power of AI in reach of small
to midsized businesses, opening up new project
opportunities for SIs in a range of markets.
" As organizations shift to hybrid working,
we will undoubtedly see traditional office
space continue to shrink and get replaced with
buildings that meet the demand for hot desks,
collaboration spaces, and meetings room that
are easier and more energy efficient to manage.
Fewer staff and smaller buildings mean organizations
will be considering how they secure new
or redesigned facilities, " asserts Burrows.
Kastle's McAdams offers an insightful piece
of advice for SIs when he says, " The challenge
for players who want to jump into the remote
video surveillance business is a shift from just
being a retailer/dealer to now providing an
ongoing service. Since it's a different business
model that is not transactional but service-oriented,
it requires new staffing, new infrastructure
with operations centers and billing through
subscriptions. It hasn't been a learning curve for
Kastle, however, because for more than four decades,
the company has been built around this
model, initially in access control, and over the
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Security Sales & Integration September 2021

Table of Contents for the Digital Edition of Security Sales & Integration September 2021

Security Sales & Integration September 2021 - Bellyband Front
Security Sales & Integration September 2021 - Bellyband Back
Security Sales & Integration September 2021 - Cover Tip Front
Security Sales & Integration September 2021 - Cover Tip Back
Security Sales & Integration September 2021 - Cover 1
Security Sales & Integration September 2021 - Cover 2
Security Sales & Integration September 2021 - 1
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Security Sales & Integration September 2021 - Cover 3
Security Sales & Integration September 2021 - Cover 4
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