YOUR BUSINESS SUMMER 2018 - 87

J U LY _ 2 0 1 8

PROMOTION

Case Manager

Welcome to the convenience
of Lovetts

payment law rights. Late payment
doesn't only affect your bottom line - it
can also put your cashflow and dayto-day operations at risk and threaten
your survival. It's important to get
what you're owed without unnecessary
delay, and taking a professional
approach to this process is vital.

Timely reminders

"As solicitors, we have found that
correspondence from us is far more
effective in moving a late payer to
action," says Michael Higgins, Managing
Director for Lovetts. "Reminder letters
from businesses that are owed can
often be ignored, while notifications
from debt recovery agents are not
always welcome.
So when looking at late payments
as part of the wider accounts cycle,
solicitor assistance can be extremely
useful. Furthermore, thanks to the
efficiency of the Lovetts business model,
obtaining the added impetus to pay that

comes from a solicitor's involvement
has never been more cost-effective."

Recovery costs

Lovetts Chairman Charles Wilson
highlights the necessity of a personalised
service. "For me it was important that
a client could get exactly what I would
want," he says. "In 2013, we had to
harmonise our law with European
legislation. We were able, by statute
effectively, to have recovery costs included
as a right. So, if a client is entitled to
claim compensation and interest they
could also recover their recovery costs.
And why shouldn't the debtor pay? They
are the one who caused the problem."
With the advancements that have
taken place in digital commerce in
recent years, business-to-business
transactions are now being completed
more easily and swiftly than ever before.
In 2018, securing late payments could
also have become more straightforward
than you previously thought.

You can stay up-todate with every stage
of your claim with
our unique software,
Case Manager.
Case Manager is
designed to give you
the clarity to remain
in control of your
claim. You can view
each action in real
time, which means
you'll have all the
information you need
at your fingertips.
For our regular
clients, it has allowed
them to see the
benefits of chasing
late payments. Mark
Bebbington of Civil
Rail Solutions says:

"Case Manager
is by far the best
system I've seen in
my 20-odd years in
credit management.
I've found Lovetts
to be extremely
professional and
efficient in what they
do. And I haven't
found anybody
else who can offer
me a letter before
action at £1.50.
"When I looked
at it last, 83% of
our debtors would
pay on the late
payment demand.
That's brilliant. So in
seven days, you've
got your money."

For more information
on how your
business can speed
up late payments,
call Lovetts on
01483 457500 or
visit lovetts.co.uk



https://www.lovetts.co.uk/ http://lovetts.co.uk

YOUR BUSINESS SUMMER 2018

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