JobsAndCareersWithSarahWillingham2016 - 174

FOCUS :

RETAIL

Customer services
advisor
Who do you need to contact if
you have a complaint about a product?
Customer services - now hardly ever
based in the actual store, but usually
in a call centre elsewhere. You'll need a
thorough knowledge of the products sold
by the store you're working for, although
training will be given and you'll have
plenty of information at your fingertips
to help you answer calls efficiently.

Product design
and development
This area of retail is all about
working on new products, or improving
existing products. Different materials,
technologies and even methods of
manufacturing can all improve what a
product looks like, and how useable it is.
It's known as the creative side of this sector
and you'll need an art-based degree such
as graphic design or fashion. Being able to
tap into market trends and knowing what
makes something sell can also be handy.

Being able to tap into
market trends can be
handy for retail roles
Buying and
merchandising
Deciding on the items that
end up in store is all down to the buying
department. They research and select
which products will sell best by analysing
customer buying trends and working out
which products are the most profitable
and the most in demand.
Meanwhile, merchandisers decide how
many units of a certain product will be
sold in a certain store and for how long
- plus they monitor profit margins by
checking stock levels.

1 7 4 /// J O B S & C A R E E R S

Finance
The number crunchers have
a key role to play in retail.
Think store takings, processing online
orders and paying suppliers, for starters.
Plus they're responsible for determining
budgets, analysing profit margins and
keeping an eye on cash flow.
On the other end of the scale, the
number of jobs in retail finance has
skyrocketed as large supermarkets
now have their own banking arms
offering products like mobile phones,
insurance and mortgages.



JobsAndCareersWithSarahWillingham2016

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https://europe.nxtbook.com/emp/JobsAndCareers/jobsandcareerswinter2023-24
https://europe.nxtbook.com/emp/JobsAndCareers/jobsandcareerswinter2022-23
https://europe.nxtbook.com/emp/JobsAndCareers/jobs-and-careers-summer-2022
https://europe.nxtbook.com/emp/JobsAndCareers/jobsandcareerssummer2022
https://europe.nxtbook.com/emp/JobsAndCareers/jobsandcareers_winter2021-22
https://europe.nxtbook.com/emp/JobsAndCareers/jobsandcareersspring2020
https://europe.nxtbook.com/emp/JobsAndCareers/jobsandcareersautum2019
https://europe.nxtbook.com/emp/JobsAndCareers/jobsandcareersspring2019
https://europe.nxtbook.com/emp/JobsAndCareers/JobsAndCareersAutumn2018
https://europe.nxtbook.com/emp/JobsAndCareers/JobsAndCareersSpring2017
https://europe.nxtbook.com/emp/JobsAndCareers/JobsAndCareersWithJamesCaanAutumn2016
https://europe.nxtbook.com/emp/JobsAndCareers/JobsAndCareersWithSarahWillingham2016
http://europe.nxtbook.com/emp/JobsAndCareers/JobsAndCareersAutunm2015
http://europe.nxtbook.com/emp/JobsAndCareers/JobsandCareers2015
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs_and_Careers_2014
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-Hilary-Devey-2013
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-Hilary-Devey-2012
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-East-of-England-2012-13
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-Yorkshire-2012-13
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-West-Midlands-2012-13
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-Wales-2012-13
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-South-London-2012-13
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-North-London-2012-13
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-South-West
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-South-East-1
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-South-East-2
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-North-West-2012
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-East-Midlands-2012
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-Wales-2012
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-JamesCaan-2012
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-Yorkshire-2011
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-East-of-England-2011
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-South-London-2011
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-London-North-2011
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-West-Midlands-2011
https://www.nxtbookmedia.com