Jobs and Careers Summer 2022 - 245

RETAIL
qualifications, but good communication
skills are key. You'll need a friendly,
helpful demeanour, and to be efficient
and capable. You should be unflappable
and able to handle customers' demands.
How much can I earn? Salaries start
around the national living wage
(currently £9.50 an hour for over-23s)
and increase with experience. You may
also earn commission and bonuses,
and receive employee discounts.
PRODUCT DESIGNER
OR DEVELOPER
Developers oversee the conception,
creation and packaging of products, while
designers generate ideas for products
and marketing. In either role, you may
be working on completely new products
or improving on ones already for sale.
What qualifications do I need? Both
roles require degrees - ideally in
marketing or business for developers,
and in art-based subjects for designers.
How much can I earn? Salaries start
around £25,000 for designers, while
developers start on around £32,000.
With five to ten years' experience, you
could be earning around £54,000, rising
to as much as £80,000 with seniority.
CUSTOMER
SERVICES ASSISTANT
Dealing with customers isn't just for
shop staff - the public also get in touch
with customer services, often based
in a call centre. The primary objective
is to deal with problems as efficiently
as possible, leaving customers with a
good impression of the company.
What qualifications do I need?
There are no set requirements, but
a good set of GCSEs is a bonus, and
great communication and problemsolving
skills are a must.
How much can I earn? Salaries are
usually above minimum wage and can
rise as high as £30,000 with experience.
Management roles range from £20,000 for
trainees to £70,000 for senior managers.
RETAIL MANAGER
You'll be responsible for inspiring a
team in your store or department to
give the best customer service and
meet sales targets. Other aspects
include training and development, sales
data analysis and spotting trends.
" Developers oversee a product's
conception, creation and packaging "
while non-graduates start at around
£17,000. Salaries can rise to over £40,000.
FINANCE
People who work in retailers' finance
What qualifications do I need? Any
degree could get you a place on a graduate
training programme, but some people
work their way up from sales assistant.
How much can I earn? From £20,000 to
£70,000, depending on experience.
WAREHOUSE MANAGER
You'll oversee the receiving of goods,
storage and dispatch to different stores
or departments, taking responsibility for
security, safety and customer satisfaction.
What qualifications do I need? Although
you don't need a specific degree for this
role, employers will look for knowledge
and experience of business information
systems, supply chain management and
transport, distribution or logistics.
How much can I earn? Salaries for graduate
trainees range from £18,000 to £25,000,
departments are responsible for tracking
the store's takings, processing online
orders and paying suppliers. They also
determine budgets and analyse profit
margins, and often deal with payroll too.
What qualifications do I need?
An accounting or retail finance
qualification is usually a requirement.
How much can I earn? Salaries usually start
around £25,000 for junior roles, rising
to £40,000 for managerial positions.
Find out more
* British Institute of
Technology, England
bite.ac.uk
* Chartered Institute of
Procurement & Supply
www.cips.org
* Retail Choice
retailchoice.com
jobsandcareersmag.com /// JOBS & CAREERS /// 245
http://bite.ac.uk http://www.cips.org http://retailchoice.com http://jobsandcareersmag.com
Jobs and Careers Summer 2022

Table of Contents for the Digital Edition of Jobs and Careers Summer 2022
