JobsAndCareers_Winter2021/22 - 375

HOSPITALITY
L
BARISTA
A barista makes and serves a variety of coff ee concoctions. You'll also grind
beans, clean and maintain equipment, monitor stock, and serve snacks and
other drinks. You might work in an independent café or a coff ee shop chain,
and there's potential to progress to managerial roles.
What skills and qualifi cations do I need? Barista training courses exist,
but qualifi cations aren't essential as most training is on the job or through
an apprenticeship. GCSEs in maths and English are helpful. You'll need a
friendly, professional manner and be able to work well under pressure.
How much can I earn? Salaries start at £12,000 for a trainee, rising to
£20,000 with experience.
WAITER
Waiters are at the frontline of customer service in any café, greeting
customers, taking orders, serving food and drinks, attending to customers'
needs and cleaning tables. You'll also advise customers on ingredients,
including allergens, and handle payments.
What skills and qualifi cations do I need? A certifi cate in hospitality
or food and beverage service will give you an advantage in the job market,
but many companies off er in-house training and apprenticeships. You will
defi nitely need good communication skills, have a great attention to detail
and possess the ability to work under pressure.
How much can I earn? Salaries start at £12,000, rising to £22,000.
CAFÉ MANAGER
The manager of a café or coff ee shop branch is responsible for the day-today
running of the venue. This includes planning menus, recruiting and
training staff , organising rotas, managing stock and budgets, and ensuring
food hygiene and health and safety rules are followed.
What skills and qualifi cations do I need? A diploma in business or
hospitality management will stand you in good stead, although many
people work their way up from barista or waiter. You'll also need a food
hygiene certifi cate. Leadership qualities, self-motivation and good
decision-making skills are essential.
How much can I earn? It depends on your experience and the size of
the branch, but salaries are usually £18,000 to £28,000.
SUPPLY CHAIN MANAGER
Café and coff ee shop chains need to ensure supplies - from tea bags and
napkins to cups and furniture - are always available for branches, on time
and at a good price. A supply chain manager negotiates contracts with
suppliers, plans distribution, and tracks stock and shipments.
What skills and qualifi cations do I need? Graduate training
programmes are available, and a degree in logistics, supply chain
management or business is ideal. Another route is to work your way up
with an advanced apprenticeship. You'll need an analytical approach and
knowledge of production, transport methods and costs.
How much can I earn? From £24,000 to £48,000 in larger chains.
ockdown was tough on the high street, and cafés and
coff ee shops were no exception, with 92% having to
temporarily close in the UK during the fi rst half of 2020,
according to the World Coff ee Portal. However, us Brits
still love our daily cuppas, and cafés provide spaces where
people can stop off , eat casually with friends or work
remotely, so the sector is bouncing back. If you are looking for a sociable
and often fl exible job, with the potential to progress and learn a range of
transferable skills, a coff ee shop or café could be the ideal place for you.
Read on to discover some of the roles available.
" Promoting
from within the
company is part
of the culture "
Lauritz Bolton is country director
for Joe & The Juice
" I started at Joe &
the Juice as a
part-time juicer in
2014 while fi nishing
my studies at Niels
Brock, Copenhagen
Business College. I
fell in love with Joe
due to its vibrant
culture and I was drawn to the company's
opportunities regarding professional
development and progression, in exchange
for dedication and commitment.
" There is a clear progression structure
in the form of Moneyball, which sets
operational targets and standards for every
position, from juicer to senior management.
There is a great deal of value put on training
and promoting employees from within.
" As country director for the UK market, I
have overall operational responsibility for
all units in the UK. This includes directing,
administering and coordinating the internal
operational activities of the organisation.
We're currently working in an everchanging,
dynamic and expanding
environment, and with that come both
rewards and challenges. The continuous
growth together with retaining a healthy
environment for employee growth can be a
challenge - but it's defi nitely a positive one!
" What I enjoy most is having an impact
on the development of our workforce,
watching the next generation fl ourish and
become part of the Joe & The Juice
cultural and professional journey. "
Find out more
* British Sandwich & Food
To Go Association
sandwich.org.uk
* CareerScope
careerscope.uk.net
* UKHospitality
ukhospitality.org.uk
jobsandcareersmag.com /// JOBS & CAREERS /// 375
Words: Catherine Francis
http://sandwich.org.uk http://careerscope.uk.net http://ukhospitality.org.uk http://www.jobsandcareersmag.com
JobsAndCareers_Winter2021/22

Table of Contents for the Digital Edition of JobsAndCareers_Winter2021/22
