Jobs and Careers Winter 2022/23 - 292

Just your
cup of tea
Who doesn't love a café? If you enjoy
being hospitable, you might find
your perfect place in a coffee shop
B
BARISTA
A barista is the in-house coffee expert.
You'll learn about the different types of
beans and their origins, as well as making
and serving a variety of coffees. You might
work in an independent café or a coffee
shop chain, and there's potential to progress
to managerial roles. Highly skilled baristas
are in great demand around the world.
What skills and qualifications do I
need? Barista training courses exist,
but qualifications aren't essential as
most training is on the job or through
an apprenticeship. GCSEs in maths and
rits are renowned for
loving a cuppa, and cafés
- whether independent
or part of a major chain -
provide comfortable spaces
where people can share a low-cost lunch
with friends, grab a coffee on the go, or
work remotely. And cafés and coffee shops
are on the increase - in 2022, the number
in the UK reached nearly 7,500.
If you're looking for a sociable and often
flexible job, that you can fit around your
personal life, with the potential to progress
and learn a range of transferable skills, a
coffee shop or café could be the ideal place.
Coffee for all
The hospitality industry
is leading the way in
diversity and inclusion,
but there's still room for
improvement
Diversity and inclusion in the
workforce - which means fairness
and representation of people
from different races, genders,
ages, religions and disability
statuses - isn't just an ethical exercise.
Leading brands in the hospitality
sector, such as Hilton Hotels, have
demonstrated that a more diverse
workforce leads to a broader range
of talents, higher productivity and
easier recruitment - which adds
up to a competitive advantage.
According to a report by PwC, the
hospitality sector has made clear
progress in the last four years, and
is a leader in terms of diversity
and inclusion - which is great
for an industry that is the
third-largest employer in
the UK. But there's more
to be done, particularly
at management levels, where
women and ethnic minorities are still
under-represented. And the World
Coffee Portal reports that many
smaller coffee businesses are afraid of
doing things wrong when it comes to
diversity and inclusion, which can lead
to not doing anything at all.
Many companies and chains are now
formally adopting D&I (diversity and
inclusion) strategies, and positively
recruiting staff from less represented
groups. It makes sense,
as the sector is dealing
with an ongoing shortage
of workers, so casting
the net wider is a savvy
business choice, as well
as the right thing to do.
Casting the net wider when it comes
to recruitment is the right thing to do
292 /// JOBS & CAREERS /// jobsandcareersmag.com

https://www.jobsandcareersmag.com/

Jobs and Careers Winter 2022/23

Table of Contents for the Digital Edition of Jobs and Careers Winter 2022/23

Jobs and Careers Winter 2022/23 - Cover
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