Aircraft Maintenance Technology November 2019 - 39

initiatives to align the talent development process with its culture. The days of hiring people and leaving them alone "to do
their job" are gone.

HOW TO FIND THE PERFECT FIT
"The most important thing you do as a leader is to hire the right
people." This statement couldn't ring more true, especially with
the shortage of talent being faced in the aviation industry. So,
how do you hire right from the beginning?
Start with a clear vision and understanding of your organization's needs and make sure they tie-in to your company's mission
and values. This will help determine the type of individuals that
will fit in with your company's culture and assist in the hiring
process and avoid costly mistakes (unless you are hiring within).
And, more importantly, make sure those values are passed on
to the candidate from the get-go.
Beyond having a formal hiring process, e.g. up-to-date job
descriptions, pre-screening tests and questions, organizations
must hire for fit, not just function. This means looking beyond
experience in order to identify whether or not the candidate is
a good fit for the organization's culture. Are their values aligned
with your company's values?
Once the candidate has passed the initial "values" phase, consider a more creative hiring process, rather than running them
through standardized questions, e.g. "day-in-the-life of..." Develop
a scenario-based interview process to assess and challenge the
candidates knowledge and understanding of their role. If their
role requires them to be tech-savvy, a must in today's environment, access their comfort by putting them through the paces.
In addition, involve your employees in the process, preferably
the team they'll be working with. By doing so, employees see

their opinion matters and is valued. Lastly, don't forget to ask
the team/potential colleagues their opinion. Their perspective
can be invaluable to making the right decision. After all, they
have to work with the individual.

HIRING RIGHT AND EMPLOYEE RETENTION GO
HAND-IN-HAND
This all starts with the culture. If your organization is retaining
employees that are engaged, bravo, you are doing something
right. On the other hand, if good employees are falling by the
wayside, it's time to wake up and revisit your organizational
strategy as it relates to the hiring process and retention.
We can't stress this enough, a strong, healthy company culture
makes all the difference.
The impact of an unhealthy culture can wreak havoc on an
organization, its leadership and its customers. This can lead to
poor customer service, employee disengagement, high turnover
and inevitably loss of profits.

SO, WHAT'S THE BIG TAKE AWAY?
Investing in a strong, healthy culture is priceless.
REFERENCE
1. Article - "Senate Addresses Maintenance Tech Shortage" | March 8, 2018 | By
Amelia Walsh

AMANDA GRAFF brings with her a background in marketing
communications, graphic design and content writing. In
her current role as director of training operations at Service
Elements, Amanda manages and oversees all aspects of the
creation and development of program material to ensure
delivery and success and much more.

AviationPros.com/company/10018066

www.AviationPros.com 39


http://www.startpac.com http://www.AviationPros.com/company/10018066 http://www.AviationPros.com

Aircraft Maintenance Technology November 2019

Table of Contents for the Digital Edition of Aircraft Maintenance Technology November 2019

2020 Annual Directory
Build the Labor Pool
Maintenance Business in the APAC Region
Supplying the Supply Chain
Six Guiding Principles or Sustaining an Effective Safety Culture During Economic Downturns
Overdue for an Oil Change?
Another Year, Another Decade
Hiring Right for Cultural Fit
Do Your Homework
Ring in the New
Product Showcase
Advertisers' Index
Aircraft Maintenance Technology November 2019 - 1
Aircraft Maintenance Technology November 2019 - 2
Aircraft Maintenance Technology November 2019 - 3
Aircraft Maintenance Technology November 2019 - Another Year, Another Decade
Aircraft Maintenance Technology November 2019 - 5
Aircraft Maintenance Technology November 2019 - 2020 Annual Directory
Aircraft Maintenance Technology November 2019 - 7
Aircraft Maintenance Technology November 2019 - 8
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Aircraft Maintenance Technology November 2019 - 10
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Aircraft Maintenance Technology November 2019 - 29
Aircraft Maintenance Technology November 2019 - 30
Aircraft Maintenance Technology November 2019 - 31
Aircraft Maintenance Technology November 2019 - Build the Labor Pool
Aircraft Maintenance Technology November 2019 - 33
Aircraft Maintenance Technology November 2019 - 34
Aircraft Maintenance Technology November 2019 - 35
Aircraft Maintenance Technology November 2019 - 36
Aircraft Maintenance Technology November 2019 - 37
Aircraft Maintenance Technology November 2019 - Hiring Right for Cultural Fit
Aircraft Maintenance Technology November 2019 - 39
Aircraft Maintenance Technology November 2019 - Maintenance Business in the APAC Region
Aircraft Maintenance Technology November 2019 - 41
Aircraft Maintenance Technology November 2019 - 42
Aircraft Maintenance Technology November 2019 - 43
Aircraft Maintenance Technology November 2019 - 44
Aircraft Maintenance Technology November 2019 - 45
Aircraft Maintenance Technology November 2019 - Supplying the Supply Chain
Aircraft Maintenance Technology November 2019 - 47
Aircraft Maintenance Technology November 2019 - 48
Aircraft Maintenance Technology November 2019 - 49
Aircraft Maintenance Technology November 2019 - Six Guiding Principles or Sustaining an Effective Safety Culture During Economic Downturns
Aircraft Maintenance Technology November 2019 - 51
Aircraft Maintenance Technology November 2019 - Do Your Homework
Aircraft Maintenance Technology November 2019 - Overdue for an Oil Change?
Aircraft Maintenance Technology November 2019 - Product Showcase
Aircraft Maintenance Technology November 2019 - 55
Aircraft Maintenance Technology November 2019 - 56
Aircraft Maintenance Technology November 2019 - Advertisers' Index
Aircraft Maintenance Technology November 2019 - Ring in the New
Aircraft Maintenance Technology November 2019 - 59
Aircraft Maintenance Technology November 2019 - 60
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