March-April_2022 - 40

SAFE T Y
the undesirable event. MEDA offers a method to collect, organize,
and analyze event data. Boeing provides necessary process, forms,
training and support.
WHAT MADE MEDA A SUCCESS?
* Broad participatory involvement was a Boeing design philosophy
for MEDA. Collaborative design, development and test. The
design team included: US and international representatives from
airlines and MRO; regulatory representatives, labor representatives,
maintenance HF specialists, and Boeing engineering and
customer support specialists.
* The early beta versions were extensively field-tested. Process
design was straightforward and understandable.
* The process met an industry need to investigate, understand
and manage human behaviors such as errors and violations.
* Early on developers decided data should be kept locally and
they did not to design an overly complex industry data sharing
protocol.
* MEDA, as a systematic event investigation tool, helped to shift
the safety culture from blame to the just culture.
* Most importantly, Boeing delivered training and support to
hundreds of aviation organizations, including customers and
non-customers, worldwide since 1995. That support continues
today. Best source for MEDA information is MHF@Boeing.com
The Maintenance Human Factors
Presentation System (MHFPS)
The Maintenance Human Factors Presentation System (MHFPS)
was posted to the FAA HF website in 2006. Knowing that maintenance
HF training is best when it is customized to specific organizational
characteristics, the MXHFPS offers hundreds of editable
PowerPoint slides, 12 short videos, and over 50 animations that
cover most HF fundamentals. The slides support a live, or virtual,
instructor to deliver the content. The MHFPS has been the basis
for hundreds of maintenance HF offerings worldwide.
WHY WAS MHFPS A SUCCESS?
* Content was generic and contained most of the content specified
by EASA and other national aviation authorities,
* Content was easily editable,
* Content was highly visual, with relevant graphics, animations
and movies
Maintenance Line Operations
Safety Assessment (M-LOSA)
In 2008, the FAA sponsored a project to capitalize on the 10-plus
years of success of normal operations audits on the flight deck and
extend it to aviation maintenance and ramp operations by reshaping
Line Operations Safety Assessment (LOSA) program to match the
requirements of aviation maintenance and ramp environments.
The Airlines for America Maintenance and Ramp HF Task Force,
a core team of approximately 30 experts from the maintenance,
ramp, and human factors communities, guided development of
40 MARCH/APRIL 2022
the maintenance and ramp LOSA forms, procedures, and software
involved over three years. The M-LOSA implementation guidelines,
forms, and training materials are available to the public (https://
www.faa.gov/about/initiatives/maintenance_hf/losa).
Since late 2014, five airlines/maintenance organizations have
had M-LOSA programs running for at least two years. These organizations
have observed significant safety performance improvement
and a positive safety culture shift due to M-LOSA. Singapore
Airlines Engineering Companies Joint Ventures kicked off M-LOSA
programs in several locations in Southeast Asia in 2020. About 10
additional organizations completed initial training and assessment
of M-LOSA implementation. Boeing hosted the first M-LOSA Best
Practice Infoshare (June 12-14, 2019), which was attended by 27 representatives
from five organizations (EASTEC/CEA, United Airlines,
Air France, Singapore Airlines Engineering Company, KLM). This
group of safety-minded individuals offered a wide perspective from
different levels in the workforce, common interest, to implement
LOSA as a safety tool in the SMS.
WHY IS LOSA A SUCCESS?
* M-LOSA program had the industry input and buy-in from Day
1. The design and development of the maintenance and ramp
LOSA forms, procedures, and training involved a taskforce of
industry experts from the maintenance, ramp and human factors
communities through numerous consultations combined
with iterative development, testing and refinement. Beta testing
allowed input from over 100 maintenance technicians and ramp
personnel for ramp, line maintenance and base maintenance
at numerous locations across the United States. Tests were
conducted with Part 135 and Part 121 carriers. Both passenger
and cargo operations were evaluated.
* M-LOSA offers a predictive hazard identification process that
is a critical part of an SMS in aircraft maintenance and ramp
operations.
* M-LOSA allowed organizations to discover some systemic
issues that went undetected by other safety efforts (e.g., selfreporting,
investigation), their precursor latent conditions, as
well as their mitigation.
* M-LOSA empowered frontline employees and brought forward
many innovative solutions to safety concerns (e.g., toolboxes
with fingerprint locks) and a large number of experiential learning
videos produced by employees.
* FAA technical report " Implementation Guideline for
Maintenance Line Operations Safety Assessment Program "
offers clear specific guidance for establishing the safety program.
* Boeing offers implementation support and training. All organizations
that worked closely with Boeing have adopted a phased
approach to allow them to manage the scope of implementation
and celebrate quick wins. All organizations paid particular
attention to document success stories of their M-LOSA programs,
and have been generous and eager to exchange best
practices and lessons learned.
AIRCRAFT MAINTENANCE TECHNOLOGY
http://www.faa.gov/about/initiatives/maintenance_hf/losa

March-April_2022

Table of Contents for the Digital Edition of March-April_2022

EDITOR’S TAKEOFF
Industry Inspection
Aircraft Cabin Lighting Technology and Trends
How Events Like the AMC Can Help Attract the Next Generation of Female Technicians
The Pivotal Work of Preventative Maintenance
Few Pandemic Problems for Paint
Exploring the Helicopter Market Landscape and MRO Ecosystem
EAGLE Stakeholders Seek Solution to Leaded Fuel
FOR THE RECORD
Human Factors Interventions that Keep on Giving
FEAM Aero's Growth Mindset
ARSA INSIGHT
Modular Maintenance Stands for All Aircraft Types
Advertiser’s Index
March-April_2022 - 1
March-April_2022 - 2
March-April_2022 - 3
March-April_2022 - EDITOR’S TAKEOFF
March-April_2022 - 5
March-April_2022 - 6
March-April_2022 - 7
March-April_2022 - Industry Inspection
March-April_2022 - 9
March-April_2022 - 10
March-April_2022 - 11
March-April_2022 - Aircraft Cabin Lighting Technology and Trends
March-April_2022 - 13
March-April_2022 - How Events Like the AMC Can Help Attract the Next Generation of Female Technicians
March-April_2022 - 15
March-April_2022 - 16
March-April_2022 - 17
March-April_2022 - 18
March-April_2022 - 19
March-April_2022 - The Pivotal Work of Preventative Maintenance
March-April_2022 - 21
March-April_2022 - 22
March-April_2022 - 23
March-April_2022 - 24
March-April_2022 - 25
March-April_2022 - 26
March-April_2022 - 27
March-April_2022 - Few Pandemic Problems for Paint
March-April_2022 - 29
March-April_2022 - 30
March-April_2022 - 31
March-April_2022 - 32
March-April_2022 - 33
March-April_2022 - Exploring the Helicopter Market Landscape and MRO Ecosystem
March-April_2022 - 35
March-April_2022 - 36
March-April_2022 - EAGLE Stakeholders Seek Solution to Leaded Fuel
March-April_2022 - FOR THE RECORD
March-April_2022 - Human Factors Interventions that Keep on Giving
March-April_2022 - 40
March-April_2022 - 41
March-April_2022 - FEAM Aero's Growth Mindset
March-April_2022 - 43
March-April_2022 - 44
March-April_2022 - 45
March-April_2022 - ARSA INSIGHT
March-April_2022 - Modular Maintenance Stands for All Aircraft Types
March-April_2022 - 48
March-April_2022 - 49
March-April_2022 - Advertiser’s Index
March-April_2022 - 51
March-April_2022 - 52
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