Airport_Business_December2019-January2020 - 31
SNOW REMOVAL
Attendees learn about equipment operation at
the Ohkosh Customer Summit in October.
JOE PETRIE/AIRPORT BUSINESS
Equipment educational sessions were designed
to familiarize airport workers with equipment
to enhance overall operations.
JOE PETRIE/AIRPORT BUSINESS
about maintenance and operations of
snow removal equipment, and had
the opportunity to network with the
Oshkosh and MacQueen teams during
a Voice of Customer session to discuss
challenges and best practices within the
industry.
A Need For Education
During a dealer meeting last year, Jeremy
Bernard, senior director of snow products
at Oshkosh Airport Products, challenged
the dealers to showcase all the aspects of
Oshkosh that are unique and distinguish
them from others. Bernard knows that
Oshkosh has a lot to offer but he wanted
the customers to see that and be engaged
in more ways.
Oshkosh Airport Products has
always brought individual customers to
see the factory and product builds, but
MacQueen Group approached the team,
asking to do more.
"They asked me, 'Can I bring a
busload of customers?'" Bernard said.
"I said absolutely."
Mike Purdy, director of sales for
MacQueen Group, said one of the
biggest points of feedback the dealer
hears from its customers is the need for
more hands-on operator and technical
training. With attrition brought on by
retirements coupled with advancing
technology, he said the customer base
is changing. MacQueen Group is now
thinking about how it can structure itself
to answer the evolving needs of the base.
"From our end, we have an
opportunity as a corporation to walk into
James Prewoznik with Scania
educates attendees about
the engines in Oshkosh snow
removal equipment.
JOE PETRIE/AIRPORT BUSINESS
DECEMBER 2019/JANUARY 2020 \ AVIATIONPROS.COM / 31
http://www.AVIATIONPROS.COM
Airport_Business_December2019-January2020
Table of Contents for the Digital Edition of Airport_Business_December2019-January2020
An Enjoyable Airport Environment
Flight Delayed and Not a Care in the World
Silica Safety: What Airports Need to Know
The Evolving Concern of PFAS at Airports
Best Face Forward
Battling Bilzzards
Airports, FBOs and Lease Negotiations
High-Flying Fixings
Inside the Fence
Industry Update
Airport Guru
Airport_Business_December2019-January2020 - 1
Airport_Business_December2019-January2020 - 2
Airport_Business_December2019-January2020 - 3
Airport_Business_December2019-January2020 - 4
Airport_Business_December2019-January2020 - Inside the Fence
Airport_Business_December2019-January2020 - Industry Update
Airport_Business_December2019-January2020 - 7
Airport_Business_December2019-January2020 - 8
Airport_Business_December2019-January2020 - 9
Airport_Business_December2019-January2020 - Flight Delayed and Not a Care in the World
Airport_Business_December2019-January2020 - 11
Airport_Business_December2019-January2020 - Silica Safety: What Airports Need to Know
Airport_Business_December2019-January2020 - 13
Airport_Business_December2019-January2020 - The Evolving Concern of PFAS at Airports
Airport_Business_December2019-January2020 - 15
Airport_Business_December2019-January2020 - 16
Airport_Business_December2019-January2020 - 17
Airport_Business_December2019-January2020 - 18
Airport_Business_December2019-January2020 - 19
Airport_Business_December2019-January2020 - 20
Airport_Business_December2019-January2020 - 21
Airport_Business_December2019-January2020 - An Enjoyable Airport Environment
Airport_Business_December2019-January2020 - 23
Airport_Business_December2019-January2020 - 24
Airport_Business_December2019-January2020 - 25
Airport_Business_December2019-January2020 - 26
Airport_Business_December2019-January2020 - 27
Airport_Business_December2019-January2020 - Best Face Forward
Airport_Business_December2019-January2020 - 29
Airport_Business_December2019-January2020 - Battling Bilzzards
Airport_Business_December2019-January2020 - 31
Airport_Business_December2019-January2020 - 32
Airport_Business_December2019-January2020 - Airports, FBOs and Lease Negotiations
Airport_Business_December2019-January2020 - 34
Airport_Business_December2019-January2020 - 35
Airport_Business_December2019-January2020 - Airport Guru
Airport_Business_December2019-January2020 - 37
Airport_Business_December2019-January2020 - High-Flying Fixings
Airport_Business_December2019-January2020 - 39
Airport_Business_December2019-January2020 - 40
Airport_Business_December2019-January2020 - 41
Airport_Business_December2019-January2020 - 42
Airport_Business_December2019-January2020 - 43
Airport_Business_December2019-January2020 - 44
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