TABLE OF CONTENTS 18 C OVER STORY The 2020 Top 40 Under 40 Meet this year's rising stars in the aviation industry. FEATURES SOCIAL MEDIA 9 A Smart Approach to Customer Wellness FBOs across North America are embracing a new water system to provide more healthy options. 12 How Color Biases Contribute to a Lack of Diversity in Aviation Build leadership diversity by understanding underlying issues at hand. DEPARTMENTS 5 Inside the Fence 6 Industry Update FACEBOOK facebook.com/AirportBusiness LINKEDIN linkedin.com/groups/1466267 TWITTER @ABToday 10 Totally Boggus 16 Product Profile NOVEMBER 2020 \ AVIATIONPROS.COM / 3http://www.facebook.com/AirportBusiness http://www.linkedin.com/groups/1466267 http://www.twitter.com/ABToday http://www.AVIATIONPROS.COM