Airport Business - 18

SEATING MATTERS
AUTHOR Joe Petrie

Pick Your Seat

Build an understanding of your needs and goals
before choosing your next gate seating option.
CASPER/NATRONA INTERNATIONAL Airport (CPR) in
Casper, Wyo., is updating its gate hold seating as
part of an update to its terminal.
Airport Director Glenn Januska
said the updates include adding 2,000
square feet of space to the gatehold area
along with adding 30 to 40 additional
seats. A second passenger bridge is also
being added and the gatehold will be
renovated as part of a branding exercise
with the airport.
Januska said the airport originally
budgeted $175,000 to replace the
Arconas seats installed as part of the
2004 renovation of the CPR terminal.
However, Januska said they still made
the same style as the existing 166 seats, so
they opted to have updated items shipped
to the airport, which will be installed by
airport staff.
The overall cost for seating dropped
to about $51,000 with the change.
"It was a good exercise to go through
and look at this," he said. "There are
some worn arms...but everything with
the seating is fine if we can upgrade the
fabric and the materials to fit in with
whatever the theme is and do something
more functional and save some money,
to me that was a good deal."
Januska said some of the seats
originally had tables, but he took them
out because they took up valuable real
estate in a very crowded gate hold area.
Travelers were setting drinks on the floor
instead and spilling on the carpet, so the
seats will now have cup holders as part
of the update.
Salt Lake City International Airport
(SLC) will install all new seating as part
of its new terminal project, slated for
completion in 2020.

SLC Airport Director Bill Wyatt said
the airport spent a lot of time interacting
with the community about things they
wanted in the new terminal. They also
met with Delta Air Lines about their
needs and what they wanted to see in
terms of gatehold seating.
"All of the carriers have taken a
renewed interest in holdroom seating
because if you fly at all, you're used to the
scene where the ticket agent arrives at the
desk and everyone jumps out of their seat
and starts jockeying for position," he said.
"I think there's a hope and a thought that
proper and thoughtful holdroom seating
Wyatt said. "Our own maintenance
and configuration can ameliorate that to
department can recover the seats and do
some extent."
the regular maintenance and it has just
By making sure every seat in the
been a great relationship."
gate hold area has two arm rests, Wyatt
On top of creating a better overall
said travelers will be more willing to use
traveler experience in the terminal,
them.
Wyatt said they're looking at the
"We paid very close attention to the
potential cost savings in maintenance
idea that the airport should ref lect the
to accompany the new seating.
community that we serve, so one of the
"Holdroom seats take quite a beating
decisions that we made was to make
from the general public," he said.
sure every seat has two arm rests and "Having a really durable product was
has access to power," he said.
important to us."
Wyatt said the seats at SLC will
SFO embraces a lounge
have plug-in power, but there will be
feeling
an option to move towards induction
charging in the future.
Katy Mercer, principal and head of
SLC opted for Zoeftig for the 5,300
interiors for Woods Bagot, said San
seats they're buying. They've had a long
Francisco International Airport (SFO)
relationship with the company, Wyatt
has been a model around diversity of
said, which gave the airport confidence
seating options for more than a decade
the procurement would be delivered on
with its mix of high-density tandem
time.
seating along with community tables
and the iconic high-back lounge chairs.
"We have a 20-year warranty on the
seats that we've purchased from them," Passengers loved the lounge chair, so they

18 \ AIRPORTBUSINESS / AUGUST/SEPTEMBER 2019



Airport Business

Table of Contents for the Digital Edition of Airport Business

Inside the Fence
Industry Update
RS&H Plans King County Airport for Boeing 777x Arrival
Time to Reorganize – Why U.S. Airports Need to Adapt their Organizations to Meet Industry Changes
Avoid a Battered Display: Indoor and Outdoor Digital Signage Enclosure Protect from Theft, Storms and More
Pick Your Seat
What We Need to Know About Electric Hand Drying
Changing Camera Technology Boosts Airport Security
The Right Light
Self-Service Takes Hold in the Future of Airport Concessions
What is the difference Between an SMS and an SMS?
Washington Watch
Ready for Takeoff: Airports Becoming the New Lifestyle Hubs
Product Focus
Airport Business - 1
Airport Business - 2
Airport Business - 3
Airport Business - 4
Airport Business - 5
Airport Business - Inside the Fence
Airport Business - 7
Airport Business - Industry Update
Airport Business - 9
Airport Business - RS&H Plans King County Airport for Boeing 777x Arrival
Airport Business - 11
Airport Business - Time to Reorganize – Why U.S. Airports Need to Adapt their Organizations to Meet Industry Changes
Airport Business - 13
Airport Business - Avoid a Battered Display: Indoor and Outdoor Digital Signage Enclosure Protect from Theft, Storms and More
Airport Business - 15
Airport Business - 16
Airport Business - 17
Airport Business - Pick Your Seat
Airport Business - 19
Airport Business - 20
Airport Business - 21
Airport Business - What We Need to Know About Electric Hand Drying
Airport Business - 23
Airport Business - Changing Camera Technology Boosts Airport Security
Airport Business - 25
Airport Business - 26
Airport Business - 27
Airport Business - The Right Light
Airport Business - 29
Airport Business - 30
Airport Business - 31
Airport Business - Self-Service Takes Hold in the Future of Airport Concessions
Airport Business - 33
Airport Business - 34
Airport Business - 35
Airport Business - What is the difference Between an SMS and an SMS?
Airport Business - 37
Airport Business - Washington Watch
Airport Business - Ready for Takeoff: Airports Becoming the New Lifestyle Hubs
Airport Business - Product Focus
Airport Business - 41
Airport Business - 42
Airport Business - 43
Airport Business - 44
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