Airport Business - 36

FBO MATTERS
AUTHOR Patrick Moylan

WHAT IS THE DIFFERENCE BETWEEN

an SMS and an SMS?

It depends on your definition.

IN SAFETY management, there are no absolute "right
ways" to do things, and any guru who tells you
otherwise has never worked in your organization,
right? Certainly, regulatory guidelines, best practices
and industry norms can direct an organization
through its unique safety journey, but these only
go so far.
An organization with a true
Safety Management System (SMS)
demonstrates that managing risk and
assuring a safe working environment
are institutionalized into the corporate
culture. This requires that the
organization evolve beyond just "going
through the motions" of assuring
basic regulatory compliance to a more
robust system of identifying, tracking,
interpreting, analyzing and using data
to make decisions about risk mitigation
and safety improvements.
Typically, one of the important
milestones on this pathway is to transition
from a paper - or spreadsheet - version
of safety-related data and information
record-keeping and reporting to a more
robust, often off-the-shelf, software
product. Unfortunately, the term safety
management system has become, at some

organizations, synonymous with the offthe-shelf safety software itself. I encourage
organizations to be more precise
about the differences between a safety
management system and a safety software
product, the respective nomenclature of
each and to be intentional in how safety
software products can be used to support
such a safety management system. To be
sure, the use of a software product by

ABOUT THE AUTHOR
PATRICK MOYLAN

Patrick Moylan is a Certified Safety
Professional and Senior Associate at FBO
Partners, LLC, an aviation consultancy
providing business management advisory
services to Fixed Base Operations (FBOs).
Moylan may be reached at patrick.
molylan@fbopartners.com.

36 \ AIRPORTBUSINESS / AUGUST/SEPTEMBER 2019

an organization does not in and of itself
create a safety management system. No
software product can achieve that on its
own.
Organizations may struggle in
identifying which product to invest
in because of the confusion between
software and a safety management system.
Organizations should consider how
they think about purchasing a software
product to support the implementation of
their safety management system. In order
to differentiate this from the software
supporting this effort, I will use a new
term for the balance of this article to
refer to the software: Safety Data and
Information Management Software (for
those keeping track, that's SDIMS).
Selecting a SDIMS to support your
safety management system is a big



Airport Business

Table of Contents for the Digital Edition of Airport Business

Inside the Fence
Industry Update
RS&H Plans King County Airport for Boeing 777x Arrival
Time to Reorganize – Why U.S. Airports Need to Adapt their Organizations to Meet Industry Changes
Avoid a Battered Display: Indoor and Outdoor Digital Signage Enclosure Protect from Theft, Storms and More
Pick Your Seat
What We Need to Know About Electric Hand Drying
Changing Camera Technology Boosts Airport Security
The Right Light
Self-Service Takes Hold in the Future of Airport Concessions
What is the difference Between an SMS and an SMS?
Washington Watch
Ready for Takeoff: Airports Becoming the New Lifestyle Hubs
Product Focus
Airport Business - 1
Airport Business - 2
Airport Business - 3
Airport Business - 4
Airport Business - 5
Airport Business - Inside the Fence
Airport Business - 7
Airport Business - Industry Update
Airport Business - 9
Airport Business - RS&H Plans King County Airport for Boeing 777x Arrival
Airport Business - 11
Airport Business - Time to Reorganize – Why U.S. Airports Need to Adapt their Organizations to Meet Industry Changes
Airport Business - 13
Airport Business - Avoid a Battered Display: Indoor and Outdoor Digital Signage Enclosure Protect from Theft, Storms and More
Airport Business - 15
Airport Business - 16
Airport Business - 17
Airport Business - Pick Your Seat
Airport Business - 19
Airport Business - 20
Airport Business - 21
Airport Business - What We Need to Know About Electric Hand Drying
Airport Business - 23
Airport Business - Changing Camera Technology Boosts Airport Security
Airport Business - 25
Airport Business - 26
Airport Business - 27
Airport Business - The Right Light
Airport Business - 29
Airport Business - 30
Airport Business - 31
Airport Business - Self-Service Takes Hold in the Future of Airport Concessions
Airport Business - 33
Airport Business - 34
Airport Business - 35
Airport Business - What is the difference Between an SMS and an SMS?
Airport Business - 37
Airport Business - Washington Watch
Airport Business - Ready for Takeoff: Airports Becoming the New Lifestyle Hubs
Airport Business - Product Focus
Airport Business - 41
Airport Business - 42
Airport Business - 43
Airport Business - 44
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