Airport Business - 16

SEATING
Beyond the Seat
Keeping passengers feeling safe involves
more than seating, with the protocols
to address COVID-19 impacting an
airport's entire operation.
"Now more than ever, travelers are
looking for trustworthy communication,
safety updates, and they are seeking
to have confidence in their airport.
Travelers want to feel safe along every
step of their journey and it's important
the airport evaluates where it can be
improved from terminal door to aircraft
door and everywhere in between," said
Himler.
Aside from the steps MLB has so far
taken, Himler said the airport is in the
planning and design phase of a major
terminal renovation and expansion
project and are taking the lessons from
COVID-19 into consideration.
"We are using this as an opportunity
to discover and implement the
latest health technologies, touchless
equipment, faster processing with
advanced biometrics, better queuing,

Social distancing signage at Tampa International Airport's
ticketing.
TAMPA INTERNATIONAL AIRPORT

and a spacious terminal layout that
allows travelers to be physically distant,"
Himler added.
For TPA, Nipps said that passengers
took to the changes at the airport right
away, following the airports signage

on social distancing and following new
rules such as asking people who are not
traveling to not come inside the airport.
"Right now, we want to reduce
the amount of people that are in the
airport. So, we are asking people to not

Powering the
Touchless
Passenger
Experience
Reliable connectivity has never been
so important - for your passengers,
staff and operations. From 5G
solutions to Wi-Fi 6, Boingo powers
the technology necessary for safer
operations and social distancing in the
new normal.
LEARN MORE AT
boingo.com/touchlesspassengerexperience
AviationPros.com/10823937

16 \ AIRPORTBUSINESS / AUGUST | SEPTEMBER 2020


http://www.boingo.com/touchlesspassengerexperience http://www.AviationPros.com/10823937

Airport Business

Table of Contents for the Digital Edition of Airport Business

Inside the Fence: Statistically Speaking...
Industry Update
The FBO Customer Experience Beyond COVID-19
Switching Seats: COVID-19's Impact on the Terminal
Data Security and Privacy at Commercial Airports
A Private Affair
Creating Quality Customer Service
Designing the 'Airport of the Future'
Will Peer-to-Peer Car Sharing be the Next Disruptor?
An Airport Takes Off
Totally Boggus: Clearing the Air
Proactive Technology Strategies for Airlines to Succeed Post COVID-19
Looking to Upgrade Your Sustainability Practices? Ask These Questions First
Product Profile: Runway Reliability - Stable Soils Make the Difference
Airport Business - 1
Airport Business - 2
Airport Business - 3
Airport Business - 4
Airport Business - 5
Airport Business - Inside the Fence: Statistically Speaking...
Airport Business - 7
Airport Business - Industry Update
Airport Business - 9
Airport Business - The FBO Customer Experience Beyond COVID-19
Airport Business - 11
Airport Business - Switching Seats: COVID-19's Impact on the Terminal
Airport Business - 13
Airport Business - 14
Airport Business - 15
Airport Business - 16
Airport Business - 17
Airport Business - Data Security and Privacy at Commercial Airports
Airport Business - 19
Airport Business - A Private Affair
Airport Business - 21
Airport Business - 22
Airport Business - 23
Airport Business - 24
Airport Business - 25
Airport Business - Creating Quality Customer Service
Airport Business - 27
Airport Business - Designing the 'Airport of the Future'
Airport Business - 29
Airport Business - Will Peer-to-Peer Car Sharing be the Next Disruptor?
Airport Business - 31
Airport Business - An Airport Takes Off
Airport Business - 33
Airport Business - 34
Airport Business - Totally Boggus: Clearing the Air
Airport Business - Proactive Technology Strategies for Airlines to Succeed Post COVID-19
Airport Business - 37
Airport Business - Looking to Upgrade Your Sustainability Practices? Ask These Questions First
Airport Business - 39
Airport Business - Product Profile: Runway Reliability - Stable Soils Make the Difference
Airport Business - 41
Airport Business - 42
Airport Business - 43
Airport Business - 44
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