Airport Business - 17
Passengers follow the Tampa International Airport's social
distancing guidelines as they board the airport's shuttle.
TAMPA INTERNATIONAL AIRPORT
come inside and to use our cell phone
lot or park in the garages and wait for
their arriving passengers to come meet
them. For the most, there's definitely less
people in those waiting areas and we've
reduced the seating in those waiting
areas. That's helped, too," Nipps said.
Both Nipps and Himler said a key
factor in the success of their safety
measures has been clear communication.
"Communication is key. It's vital
now more than ever for airports to use
their digital outlets - apps, websites,
social media - to share information.
What restaurants are open? What
safety precautions are in place? Do I
need a mask? Point them to your best
informational asset," said Himler.
Both airports have websites
dedicated to communicating their safety
measures and guidelines, and update
them regularly as the environment
While the future is uncertain, it's
looking like the changes COVID-19
has inflicted are here to stay.
"What we're anticipating is that a lot
of these changes will be permanent. We
really believe that this whole pandemic
has really changed the way people
think about how they interact with
one another, how close they are to one
another, and how people congregate.
We think that that's going to impact the
way people behave for years to come,"
Helping clients prosper.
Guided by these principles, we'll keep
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AUGUST | SEPTEMBER 2020 \ AVIATIONPROS.COM / 17
Table of Contents for the Digital Edition of Airport Business
Inside the Fence: Statistically Speaking...
The FBO Customer Experience Beyond COVID-19
Switching Seats: COVID-19's Impact on the Terminal
Data Security and Privacy at Commercial Airports
A Private Affair
Creating Quality Customer Service
Designing the 'Airport of the Future'
Will Peer-to-Peer Car Sharing be the Next Disruptor?
An Airport Takes Off
Totally Boggus: Clearing the Air
Proactive Technology Strategies for Airlines to Succeed Post COVID-19
Looking to Upgrade Your Sustainability Practices? Ask These Questions First
Product Profile: Runway Reliability - Stable Soils Make the Difference
Airport Business - 1
Airport Business - 2
Airport Business - 3
Airport Business - 4
Airport Business - 5
Airport Business - Inside the Fence: Statistically Speaking...
Airport Business - 7
Airport Business - Industry Update
Airport Business - 9
Airport Business - The FBO Customer Experience Beyond COVID-19
Airport Business - 11
Airport Business - Switching Seats: COVID-19's Impact on the Terminal
Airport Business - 13
Airport Business - 14
Airport Business - 15
Airport Business - 16
Airport Business - 17
Airport Business - Data Security and Privacy at Commercial Airports
Airport Business - 19
Airport Business - A Private Affair
Airport Business - 21
Airport Business - 22
Airport Business - 23
Airport Business - 24
Airport Business - 25
Airport Business - Creating Quality Customer Service
Airport Business - 27
Airport Business - Designing the 'Airport of the Future'
Airport Business - 29
Airport Business - Will Peer-to-Peer Car Sharing be the Next Disruptor?
Airport Business - 31
Airport Business - An Airport Takes Off
Airport Business - 33
Airport Business - 34
Airport Business - Totally Boggus: Clearing the Air
Airport Business - Proactive Technology Strategies for Airlines to Succeed Post COVID-19
Airport Business - 37
Airport Business - Looking to Upgrade Your Sustainability Practices? Ask These Questions First
Airport Business - 39
Airport Business - Product Profile: Runway Reliability - Stable Soils Make the Difference
Airport Business - 41
Airport Business - 42
Airport Business - 43
Airport Business - 44