July-August 2022 - 23

COVER STORY
* Inclusion of concessionaires
with the ability to pivot to meet
evolving needs
* Adherence to a street-pricing
policy
* Upgraded amenities, including a
greeting room and strong pre-security
concession program
* A mix of strong local and national
brands, including a LEGO Store
* Concession products and menus
supporting a sustainable future
* Concessions built with a focus
on sustainability
Airport management conducted a
competitive process to engage a team
of designers and commercial planners,
including HOK and AirProjects, to
program, plan and design the new
commercial program.
HOK worked on the design to
ensure the right square footage in
the right places. The airport leadership
team looked at ways to create
more operating efficiencies through
back-of-house service, corridors, close
proximity storage units, trash compactors
and delivery docks.
SLC created a Central Receiving
(CRDC)
Distribut ion Center
designed for goods delivery access.
The new setup allows concessionaires
to cut trash runs by upwards of 30
minutes compared to the old terminal.
All concessions are located no more
than 300 feet apart. Some restaurants
can access an elevator directly behind
their facility and take it right to their
storage facility.
" There's only one food and beverage
location in our airport that
has
in-store grease interceptor, "
said SLC Director of Administration
& Commercial Services Shane
Andreasen. " Everything else goes
out to the ramp in large tanks and it's
clean. It's very efficient because the
concessionaire doesn't have to touch
it, they have to connect to our system
and then we take care of the rest. "
An aggressive recycling program
was put into place for concessionaires.
Energy Star-rated equipment
was installed and recycled materials
were used to build facilities.
Local and National
Offerings Together
Extensive local and national outreach,
and pre-proposal conferences,
were conducted to ensure concession
opportunities were
widely publicized and
attracted the best operators
and concepts.
Business terms for the
concession opportunities
were confirmed through
feasibility tests to ensure
they create great opportunities
for the passengers,
concessionaires and
the city.
" I think the airport is
kind of a big mystery and
every once while you know someone
will come through and they think 'Oh
my restaurant will do well here, my
store would do really well here. How
SLC leaders spent 10 years planning and
preparing the concessions program inside
the airport's new terminal.
COURTESY OF SALT LAKE CITY INTERNATIONAL
AIRPORT
JULY/AUGUST 2022 \ AVIATIONPROS.COM / 23
Salt Lake City's new terminal opened in
2020 as concessions operators had to
train and prepare staff in the middle of the
pandemic.
COURTESY OF SALT LAKE CITY INTERNATIONAL
AIRPORT
Sustainable building and design
practices were incorporated into
the Tenant Design Standards and
concessionaires were encouraged
to adopt business practices to work
with their concepts.
Concessionaires were encouraged
to commit to inclusion of organic and
locally sourced agricultural products
from the region, sustainably sourced
seafood, organic or all-natural meat
and the use of compostable take-away
containers and utensils.
do we get in?' So we go through an
education process before we publish
an RFP to make sure that we do the
best job we can to get the word out on
how the process works and the process
is coming, " Wolfe said.
The inclusion of a variety of
shops and restaurants with broad
Check out this video highlighting
the new SLC Concessions program:
AviationPros.com/21276227
http://www.AviationPros.com/21276227 http://www.AVIATIONPROS.COM

July-August 2022

Table of Contents for the Digital Edition of July-August 2022

Inside the Fence
Industry Update
Supply Chain Issues, Disruptions and Their Effect on Aviation Infrastructure
Moving an Aircraft Hangar
A Guide to Concessions
Legal Matters
Remote Airport Project Implementation Takes Off
Desert Jet’s Newest Palm Springs Facility Sets the Bar High
Airport Guru
Product Profile
July-August 2022 - PCOV1
July-August 2022 - PCOV2
July-August 2022 - 1
July-August 2022 - 2
July-August 2022 - 3
July-August 2022 - 4
July-August 2022 - Inside the Fence
July-August 2022 - Industry Update
July-August 2022 - 7
July-August 2022 - Supply Chain Issues, Disruptions and Their Effect on Aviation Infrastructure
July-August 2022 - 9
July-August 2022 - 10
July-August 2022 - 11
July-August 2022 - 12
July-August 2022 - 13
July-August 2022 - Moving an Aircraft Hangar
July-August 2022 - 15
July-August 2022 - A Guide to Concessions
July-August 2022 - 17
July-August 2022 - 18
July-August 2022 - 19
July-August 2022 - 20
July-August 2022 - 21
July-August 2022 - 22
July-August 2022 - 23
July-August 2022 - 24
July-August 2022 - 25
July-August 2022 - 26
July-August 2022 - 27
July-August 2022 - 28
July-August 2022 - 29
July-August 2022 - Legal Matters
July-August 2022 - 31
July-August 2022 - Remote Airport Project Implementation Takes Off
July-August 2022 - 33
July-August 2022 - Desert Jet’s Newest Palm Springs Facility Sets the Bar High
July-August 2022 - 35
July-August 2022 - 36
July-August 2022 - 37
July-August 2022 - Airport Guru
July-August 2022 - 39
July-August 2022 - Product Profile
July-August 2022 - 41
July-August 2022 - 42
July-August 2022 - 43
July-August 2022 - 44
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