TABLE OF CONTENTS 22 C OVER STORY A Brave New World Technology plays a key role as airports adjust to a post-pandemic world. FEATURES 12 A New Normal in Airport Parking and Transportation Looking beyond COVID-19 to the rebound in travel. 14 The Rise of the Robots The adoption of autonomous technology has taken off over the past year in part due to the COVID-19 pandemic. Airports are utilizing robots to disinfect their terminals, scrub their floors and restore passenger confidence. 12 18 Boarding Bridges the Holistic Way When Norfolk International Airport needed to replace a majority of their boarding bridges, they chose to take on the project from a holistic approach that proved to save on time and cost. 18 26 The Trouble with Tribal Knowledge Workers often develop personal ways of operating on a job. While these norms are functional, they are not always safe, with organizations at risk if the unwritten rules overtake the official. 29 Doing it Right: Public Sector FBOs 32 Reconstructing One of New England's Longest Commercial Service Runways 36 Designing a Modern Lighthouse Last year, McConnell Air Force Base received a new and much needed air traffic control tower, replacing it's former from the 1950s. 38 Sensor Technology's One-Two Punch: Improving Winter Maintenance Operations and Meeting ICAO GRF Regulations DEPARTMENTS 5 Inside the Fence 6 Industry Update 40 Product Focus 26 SOCIAL MEDIA FACEBOOK facebook.com/AirportBusiness LINKEDIN linkedin.com/groups/1466267 TWITTER @ABToday MARCH/APRIL 2021 \ AVIATIONPROS.COM / 3http://www.facebook.com/AirportBusiness http://www.linkedin.com/groups/1466267 http://www.twitter.com/ABToday http://www.AVIATIONPROS.COM