Airport Business - 20

SMART RESTROOMS
AUTHOR Joe Petrie

Bathroom Tech Booms

Pick the right tools to build to enhance the overall experience
inside your restroom.
ADVANCED RESTROOM technology is increasing in
demand as airports look to enhance the passenger
experience and improve operations. While new
innovations are coming onto the market every
month, it's difficult for airports to know what will
fit their needs.
But if you consider trends in the
marketplace, customer demands and
anticipate the new permanent changes
coming to public sanitation due to the
COVID-19 pandemic, you can focus on
the products to best fit your airport.
Kevin Smith, vice president of
technology for Corvado, a cloud-based
facility maintenance software provider,

said smart restrooms doesn't just mean
implementing new technology. It also
means being very conscious of the
manual activity that goes into keeping
restrooms clean.
"You want to take advantage of all
the technology like available datapoints
like the expected volume of people on
a given day and how do you align that

anticipated volume of traffic with the
right amount or resources required to
clean and sanitize your facilities," he said.
Studies by JD Powers and Airports
Council International (ACI) show
passengers are willing to spend more
when restrooms are cleaner. Smith said
Corvado found concessionaires near
restrooms with higher cleanliness scores
have higher sales receipts than by those
with lower ratings.
Paper indicators for hand towels and
toilet paper can be tracked to determine
when staff can refill them without leaving
customers in the lurch.
A n n a Kön ig son Koopm a n s,
marketing director at Essity, said
digital technology is a key tool in

Touchless technology is one of the major features transforming airport restrooms.
SLOAN

20 \ AIRPORTBUSINESS / MAY 2020



Airport Business

Table of Contents for the Digital Edition of Airport Business

Inside the Fence: Break the Brittle
Industry Update
Lamar Lights Up San Antonio with Direct View LED
Washington Watch: Airport Industry Must Remain Unified During COVID-19 Crisis
Strengthen Sanitation Standards
Bathroom Tech Booms
Unusual In a Good Way
Built to Move
Totally Boggus: Institute of Boggus Talk: Picking Up the Pace of Deplaning
Ground Transportation: The Parking Lot and the White Elephant
Optimization Software Helps Airports Address Operational Challenges
Product Focus
Airport Business - 1
Airport Business - 2
Airport Business - 3
Airport Business - 4
Airport Business - 5
Airport Business - Inside the Fence: Break the Brittle
Airport Business - 7
Airport Business - Industry Update
Airport Business - 9
Airport Business - 10
Airport Business - 11
Airport Business - Lamar Lights Up San Antonio with Direct View LED
Airport Business - 13
Airport Business - Washington Watch: Airport Industry Must Remain Unified During COVID-19 Crisis
Airport Business - 15
Airport Business - Strengthen Sanitation Standards
Airport Business - 17
Airport Business - 18
Airport Business - 19
Airport Business - Bathroom Tech Booms
Airport Business - 21
Airport Business - 22
Airport Business - 23
Airport Business - Unusual In a Good Way
Airport Business - 25
Airport Business - 26
Airport Business - 27
Airport Business - Built to Move
Airport Business - 29
Airport Business - 30
Airport Business - 31
Airport Business - Totally Boggus: Institute of Boggus Talk: Picking Up the Pace of Deplaning
Airport Business - 33
Airport Business - Ground Transportation: The Parking Lot and the White Elephant
Airport Business - 35
Airport Business - Optimization Software Helps Airports Address Operational Challenges
Airport Business - 37
Airport Business - 38
Airport Business - 39
Airport Business - Product Focus
Airport Business - 41
Airport Business - 42
Airport Business - 43
Airport Business - 44
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